Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center
Chesapeake, VA
2,558 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center
Friendly - and fast service. .,cost higher then expected, but still good service … I’ll be back in nov for my yearly inspection .,cost higher then expected, but still good service … I’ll be back in nov for my yearly inspection More
Joe was a nice salesman but the trouble I had still leaves a bad test I thought I would be treated better then I was from start to finish I can’t say if I would buy from you again leaves a bad test I thought I would be treated better then I was from start to finish I can’t say if I would buy from you again More
You didn’t solve the problem and didn’t honor the recall. That’s ok though because I’m sure the national highway safety people will live to know that you are putting myself and my children at risk. That’s ok though because I’m sure the national highway safety people will live to know that you are putting myself and my children at risk. More
For the first time since 2004, I waited for an oil change for more than 3 hours. The agent said they have 5 lub people but only one showed up. I was the third car in the lane so I am thinking that there mu for more than 3 hours. The agent said they have 5 lub people but only one showed up. I was the third car in the lane so I am thinking that there must have been cars awaiting that didn't arrive at 6:45 am. This is free change but if your time is important, it may not be worth the wait. I am retired so it was no big deal. More
They worked with me on getting three different high ticket items fixed on my car, and they got it done quicker than they thought. I just wish it was less expensive, but I know my car is fixed the corre ticket items fixed on my car, and they got it done quicker than they thought. I just wish it was less expensive, but I know my car is fixed the correct way at Southern Service Center, so I'm also paying for my own piece of mind. More
The entire experience was great, they were able to squeeze me in at the last minute and everyone was helpful! squeeze me in at the last minute and everyone was helpful! More
I really hate not giving anything other than a great review for Southern Jeep Greenbrier’s service department but unfortunately the quality of service has significantly diminished over the years. We ha review for Southern Jeep Greenbrier’s service department but unfortunately the quality of service has significantly diminished over the years. We have been going to this same dealership and have bought multiple vehicles from them since we moved to the area nearly 10 years ago. The Pandemic and natural staff turnover (retirement) has resulted in an understaffed and inexperienced crew that operate way below the standard we became accustomed to. More
They failed my car for inspection. My father in law, a mechanic, picked the car up knowing the findings were false. Took it to another shop and it passed with no needed service. Very d My father in law, a mechanic, picked the car up knowing the findings were false. Took it to another shop and it passed with no needed service. Very disappointing as I’ve been bringing my Jeep in for service at this location since 2018. More