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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.4
2,558 Reviews

2,558 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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September 23, 2022

Friendly - and fast service. .,cost higher then expected, but still good service … I’ll be back in nov for my yearly inspection More

by HANZACROSSTHELANZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrey Gvozdevskiy
Sep 23, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 22, 2022

Joe was a nice salesman but the trouble I had still leaves a bad test I thought I would be treated better then I was from start to finish I can’t say if I would buy from you again More

by tbell9356
Recommend Dealer
Yes
Employees Worked With
Bennie Tate
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Anthony
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrey Gvozdevskiy
Sep 22, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review with the requested information. We hope to hear back from you soon.

September 22, 2022

You didn’t solve the problem and didn’t honor the recall. That’s ok though because I’m sure the national highway safety people will live to know that you are putting myself and my children at risk. More

by mzmiller421
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan ?
Sep 22, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review with the requested information. We hope to hear back from you soon.

Sep 22, 2022 -

mzmiller421 responded

Sherry Hicks 757-344-0542

September 21, 2022

For the first time since 2004, I waited for an oil change for more than 3 hours. The agent said they have 5 lub people but only one showed up. I was the third car in the lane so I am thinking that there mu More

by PLMWRIGHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember the young ladies name; she was apologetic.
Sep 21, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

To help our leaders reach you to better your experience, please provide us with your full name, contact information, and the nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review with the requested information. We hope to hear back from you soon.

September 21, 2022

They worked with me on getting three different high ticket items fixed on my car, and they got it done quicker than they thought. I just wish it was less expensive, but I know my car is fixed the corre More

by JLARS013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara
Sep 21, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

September 20, 2022

The entire experience was great, they were able to squeeze me in at the last minute and everyone was helpful! More

by MILLII1030
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 19, 2022

I really hate not giving anything other than a great review for Southern Jeep Greenbrier’s service department but unfortunately the quality of service has significantly diminished over the years. We ha More

by MCSP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure of the employees name in service
Sep 19, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review with the requested information. We hope to hear back from you soon.

September 18, 2022

My experience was a no nonsense experience which I appreciated. It was straight and too the point. Thankyou. More

by MINEFORYOURS2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emanuel
Sep 19, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 17, 2022

Great experience. In and out fast service done correctly. The staff is great and they set realistic time expectations. More

by ginabug49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Humphries
Sep 19, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 16, 2022

They failed my car for inspection. My father in law, a mechanic, picked the car up knowing the findings were false. Took it to another shop and it passed with no needed service. Very d More

by ccooper4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Owens
Sep 16, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review with the requested information. We hope to hear back from you soon.

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