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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.4
2,558 Reviews

2,558 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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October 10, 2022

Last attempt of service at this dealership. This trip was no better than the rest. Left before any work was started More

by jblocking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn't catch name of female at service desk
Oct 10, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review with the requested information. We hope to hear back from you soon.

October 07, 2022

The service was overall good. The only minor inconvenience was the extended wait time due to state inspector issues. Would come back again. More

by boycedemitri024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Jones
Oct 07, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 07, 2022

Everyone at that service department is wonderful. They have always been courteous and thorough in everything they do. My problem is my Jeep Wrangler, I have had nothing but trouble with it. I only ha More

by heidigreenhouse7@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul in service department
Oct 10, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you, Heidi. Our leaders have been notified of your feedback and will be contacting you directly to better your experience.

October 06, 2022

They do good work. Staff is friendly and understand my needs. Very professional. Gets the job done right 1st time More

by nancy.mcmanu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul McManuels
Oct 06, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 06, 2022

Work order said they filled tires with air but tires were under inflated when we received the vehicle. More

by JASONMARLOWITZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Balasco
Oct 06, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you, Jason. Our leaders have been notified of your feedback and will be contacting you directly to better your experience. Enjoy the day.

October 05, 2022

One of the best dealership repair shops in Hampton Roads. Received estimate upfront and feedback throughout the repair. Ariel was a pleasure to work with. More

by DOWNS_LAWRENCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel
October 04, 2022

Paul Mc Manuells was awesome, he made a bad situation a pleasant and wonderful experience, he will now be my go to guy for my jeep..I hope he gets to read this and know how much I appreciated his honesty More

by MYLOV3S1976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Mc Manuells
Oct 04, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 04, 2022

Paul was great. He worked me into a busy schedule. Then he worked with my warrenty company to get a great price for me. I will be a Southern customer for a long time More

by Bob Schaub
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
October 03, 2022

Came in for 10 point inspection and oil change. Inspection was half done and spilled oil all over my engine. Will never be back again. More

by treytres28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Can't remember
Oct 03, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review with the requested information. We hope to hear back from you soon.

October 03, 2022

Took my 2014 Wrangler JK for an oil change in the express lane. The service rep was quick and very professional in getting me checked in and the total process took approximately 20 minutes. Kudos to the So More

by PACOUNOO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Owens
Oct 03, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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