Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

1, the auto was in the shop go 25 days to get a head gasket replaced. Totally too long. 2, the auto has a slight shake wen stoped at a red light. 3, sometimes I smell antifreeze on when I’m drivin gasket replaced. Totally too long. 2, the auto has a slight shake wen stoped at a red light. 3, sometimes I smell antifreeze on when I’m driving longer that 30 minutes but the antifreeze level is normal. 4, also the driver side interior door panel was not cleaned. More

Takes way too long when you have an appointment scheduled. If your appointment is for a scheduled time, by no means should it take 6 hours to have your vehicle looked at. scheduled. If your appointment is for a scheduled time, by no means should it take 6 hours to have your vehicle looked at. More

Friendly when you can get them on the phone, no one answers and had to leave voice mail. answers and had to leave voice mail. More

Extremely long wait that was over 2 hours for an express oil change. In addition, service rep called me for an oil system cleaning because car was 2000 miles over periodicity in actuality it was about 3000 oil change. In addition, service rep called me for an oil system cleaning because car was 2000 miles over periodicity in actuality it was about 3000 miles under. Car was complete and again had to wait nearly 20 minutes for pickup. Very disappointed with the service for routine maintenance that normally a 30-40 min process. More

Lack of communication waiting area needs to be updated and overhauled customer greeting area needs overhaul and overhauled customer greeting area needs overhaul More

After 2 weeks of having my Jeep it had to go back to them for engine noise. They are working diligently to resolve the issue but I feel like communication could be better. That’s just my opinion. I’ll probab for engine noise. They are working diligently to resolve the issue but I feel like communication could be better. That’s just my opinion. I’ll probably have my Jeep back Monday. And hopefully I have no leaks being my new engine was just cracked open. But they are doing their best. More

I come for oil changes and everyone is very nice and professional this time I was out in under 2 hours. professional this time I was out in under 2 hours. More

They made my truck worse and won’t admit it. Can’t trust them. Poor Can’t trust them. Poor More

Never has a problem. The people are friendly. Fast. Convenient. Knowledgeable. Experienced. Available when you need them. The people are friendly. Fast. Convenient. Knowledgeable. Experienced. Available when you need them. More

I scheduled an appointment online. Went to the dealership. I was informed they needed to order parts. I still haven’t heard a word back. The federal recall is still in place and not ta Went to the dealership. I was informed they needed to order parts. I still haven’t heard a word back. The federal recall is still in place and not taken care of my vehicle. The people at at the counter were nice but there wasn’t any follow up. Still waiting!!! Gary Burdette More