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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.4
2,564 Reviews

2,564 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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December 29, 2022

Great response to my needs. I appreciate them getting me in for service. There was a scheduled appointment that was not logged properly. When I showed up I was not on the sch More

by Garrettljones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Humphries
Dec 29, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Great to see you back again, Garrett! We appreciate your loyalty and trust!

December 29, 2022

The wait for the car was not long at all and service write up tech was excellent . The new girl that walks you out to the car is a goo choice More

by UMP13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul (in service dept), New girl that walks you out to the car
Dec 30, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Great to see you back and thank you very much for the kind words!

December 28, 2022

Took my truck in for an oil change at 0757 left it and at 1300 not done gad to go back to get it as I needed to my kids. 5hrs ridiculous More

by nattip06
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
none
Dec 28, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

There is no customer information in our system for "nattip06". In order for our leaders to reach you to better your experience, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

December 27, 2022

Ive recieved simple and quick service each time. i leave my car for a free oil change More

by SLOMONACO916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I have no idea. It was the service dept
Dec 27, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We appreciate your positive feedback!

December 26, 2022

Every time I go here something ends up awry with my truck. From missing air filter, to missing screws. The last time, my car died 2 or 3 days afterwards and I had to get it towed to the western branch More

by stopstarrin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No real interactions.
Dec 26, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

December 26, 2022

The service department was above and beyond my expectations. They anticipated all my concerns and completely performed the required services to my satisfaction. The service was completed rapidly More

by DaveHall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Humphries
Dec 26, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We are very proud of you, Dave!

December 26, 2022

It took three tries over two days to get my tires rotated correctly. It’s not the first time I’ve had problems there More

by thelorijo@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service dept
Dec 26, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Your feedback has been provided to the team and they will be following up with you directly to help you.

December 26, 2022

Went in for a scheduled Inspection. Worked wit Barbara for the first time. It was during my working hours. Luckily I found a table in waitig area that I could use to work from my laptop More

by john D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara
December 26, 2022

They are always very polite and respectful toward their customers. Quality service and on time More

by LESLIE.FAMA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Services area
Dec 26, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

December 26, 2022

Fast checkin process and the associates were friendly. The waiting area was clean and spacious. More

by nvgriggs1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I'm not sure
Dec 26, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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