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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.4
2,565 Reviews

2,565 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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January 03, 2023

Paul M. is always great with service and ready when promised notifies to let you know what is wrong and how much. More

by SYLGODWIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Mcman (sp) Service rep.
Jan 03, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

January 03, 2023

Everyone was helpful friendly and knowledgeable. My car was ready when promised and serviced as expected. More

by AMY780
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Jan 03, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

January 03, 2023

Ryan (My Service advisor) was very accommodating in getting me an appointment for service to solve an intermittent left turn signal problem during the very last days of my 36 month bumper to bumper war More

by tpweston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan (Service advisor)
Jan 03, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Jan 04, 2023 -

tpweston responded

Y’all have been my go to dealership for 20+ years! Keep up the great work! 😃👍👍

January 02, 2023

Honest, efficient and timely. I was informed at every major interval of my repair. Chris Blankenship and his service team are great! I won’t go anywhere else. More

by adrianochipinti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Blankenship
Jan 02, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

January 02, 2023

We could not get through via phone call to schedule an appointment. Called many times. Voicemail. Stopped by in person and three people working with no one around so no reason not to pick up the phone. More

by ATKINSS16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Jan 02, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

December 31, 2022

Paul McManuells is the best service advise I have ever experienced. He knows his products and explains them well. My sales person was great, the parts manager is great, and I could not be happier with P More

by kd4ylx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Hanley and Alex Murphy
Jan 02, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Great to see you back again!

December 31, 2022

I was pleased with the work done on my vehicle. I was notified telling me what needed to be done. More

by GENECELEST83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Jan 02, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

December 30, 2022

Good service, but book time is excessive need to revaluate which book service you use, charged two hours labor for a one bolt replacement of crankshaft position sensor. More

by AHD2NV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara
Dec 30, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We appreciate your feedback. It will help our team to better future experiences that you have with us in the future.

December 29, 2022

Service advisor is Paul McManuells. Does an outstanding job. Concerned about customer care and getting the repair done right. More

by mlyle0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Pollock
Dec 29, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

December 29, 2022

Good service department. Service advisors are very friendly and polite. Technicians take care with the inside of my vehicle. More

by CDRS817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Humphries
Dec 29, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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