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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.4
2,573 Reviews
Call Service Center (757) 424-4600

2,573 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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February 06, 2023

Customer Service was top notch. Whoever changed my oil spilled oil all over my undercarriage. I actually thought something was wrong but after inspection found that it looked like j More

by carl_zepplin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Owens
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Feb 06, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We appreciate your feedback and are eager to better your return experience.

February 06, 2023

Didn’t rotate tires and tried to sell me on services not needed that are free. More

by Aces1381
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cheryl Cornell
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Feb 06, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 06, 2023

Great service representative’s with great service. I was able to schedule a appointment very quickly. More

by RFNIMMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul service representative
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Feb 07, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

February 03, 2023

Ariel was amazing at helping me handle my warranty and service related issues promptly and extremely friendly. More

by Travis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel
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Feb 03, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 02, 2023

As usual, customer service in the Service Department was excellent! Waited for the oil change and it was maybe 30mins. Excellent all the way around. Thank you! More

by NESSA_LEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All Service Department
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Feb 02, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Great to see you back again so soon!

February 02, 2023

I was pleased with Mr. Joe Anthony. He was pleasant to work with, not pushy, and I found him to not be the typical sales person. I highly recommend Mr.Anthony to anyone l More

by PAMZYWICKI
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Anthony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul in service depatment
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Feb 02, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

Feb 02, 2023 -

PAMZYWICKI responded

I highly recommend Mr. Anthony if you are looking for a quality sales person to purchase a vehicle.

February 01, 2023

They were on time and accurate on the work done to my vehicle every time. More

by tfseymour527
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel, Service Coordinator
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Feb 01, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 01, 2023

I was called every day while my car was being serviced. I was updated every step of the way which was very nice! More

by MKIEFNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris (service)
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Feb 01, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

January 27, 2023

Total satisfaction with service. Thorough explanation of a concern from technician Jeff. Personnel always courteous! More

by NOTMYPROB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Technician Jeff - 5 star
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Jan 27, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 25, 2023

They actually care and do their job. Been there twice and both times bent over backwards to make sure my service was taken care of in a timely manner. More

by milk757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maybe, Emily
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Jan 25, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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