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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.4
2,604 Reviews
Call Service Center (757) 424-4600

2,604 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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May 16, 2023

No appointment was in and out with in 1 hour, excellent service provided , will recommend to others More

by PHAYNES2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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May 16, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 16, 2023

Great service most employees were super friendly and fit me in without an appointment beforehand More

by wyonad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal - Service Center
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May 15, 2023

Our experience with 2 vehicles have been great. Definitely recommend and will return in the future! More

by amanda.woods1217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrey Gvozdevskiy
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May 15, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 15, 2023

I have had my vehicle for about a year now and I love the level of service I receive. More

by cassielaws22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Irving, Chris
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May 15, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

May 13, 2023

Oil change incompetently done. Overfilled with 6 quarts instead of 4.5 to 5 required. 89064 miles. Was obvious on dipstick which surely was not even checked. Took it back next day, More

by keith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
E Knoll
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May 15, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

"Keith". We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 12, 2023

I work here, so my experience is always good. They seem to be understaffed, and I feel management needs to address those issues. More

by sbyrum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Walsh and Rebecca Doerr
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May 15, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 11, 2023

Great customer service! !! Minimum wait time. Always greeted with a smile and a helping hand. More

by JSMITH_010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bennie Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheryl Cornell, Jeff Owens, Andrey Gvozdevskiy, Allison Humphries
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May 11, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 10, 2023

Everyone at this dealership is always professional, with great customer service. I got my oil changed this visit in the express lane and it was the fastest most efficient time I’ve ever had there. More

by EAGLESEUNICE
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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May 10, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 10, 2023

Awesome Sauce! Paul got me in and out no problem. Paul needs a raise to $30/hr. More

by jharbants
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
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May 10, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 10, 2023

This was the first time that I was greeted professionally and positively. The woman who helped me, Crystal, even took the time to find me when my vehicle was ready to let me know in person. She also took tha More

by CMANDERSON84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
Report | Print
May 10, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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