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Southern Chrysler Dodge Jeep Ram Greenbrier

Chesapeake, VA

Overview
Employees
Reviews
Vehicles
4.3
4,944 Reviews
Southern Chrysler Dodge Jeep Ram-Greenbrier in Chesapeake has lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Chrysler Dodge Jeep Ram-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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1414 S Military Hwy

Chesapeake, VA

23320

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Showing 4,944 reviews

November 18, 2022

They made my truck worse and won’t admit it. Can’t trust them. Poor More

by LILLY_TAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith in service
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Nov 18, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@southernchryslerjeepgreenbrier.com. We hope to hear back from you soon.

November 18, 2022

I come for oil changes and everyone is very nice and professional this time I was out in under 2 hours. More

by mrsarsmith
Recommend Dealer
Yes
Employees Worked With
Service
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Nov 18, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

November 17, 2022

Barbra Rocks! !!She took great care of Mr My tech Jeff went above and beyond to get me in and out fast ... Great Team.. Thank you Team Southern More

by frankiesneed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bennie Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cuellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Houchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyrone Houston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nerely Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheryl Cornell, Kyle McKenzie, Dennis Jordan, Eugene Smith, Frankie Sneed
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Nov 17, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

November 17, 2022

I scheduled an appointment online. Went to the dealership. I was informed they needed to order parts. I still haven’t heard a word back. The federal recall is still in place and not ta More

by gotoguys
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember.
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Nov 17, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you, Gary. Your feedback has been provided to the team and they will be following up with you directly to help you.

Nov 30, 2022 -

gotoguys responded

Hum, Hum, Hum, still waiting. I guess my safety is not important to Dodge. I get a letter and calls from the government weekly. I do not get anything from Dodge. Air Bag issue???

November 16, 2022

Drop my car off for state inspection. Service advisor check my phone number and it was wrong. Watch her write it down the good number, Never received a call the service was done. SAD FACE More

by hseinchen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
WHO KNOWS IF THEY HAD A NAME PLATE
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Nov 17, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

In order for our leaders to reach you to better your experience, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com. We hope to hear back from you soon.

November 16, 2022

My visit was nice and easy. The staff was pleasant and had me in and out in timely manner. More

by peteybaby80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
It was a young lady in the service department
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Nov 16, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

November 16, 2022

I really enjoy taking my car to Greenbrair dealership for service I can depend on them to check my car completely for safety and dependably they have my trust. More

by CEWARD.SPANGLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
all serviced department
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Nov 16, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 16, 2022

They was nice and fale on the price and the told me what was wrong with my daughter's car More

by alhowell1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Nov 16, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

November 16, 2022

I am Very pleased with the great customer services. I went Into the dealership on my lunch and was out 30 mins before my lunch ended. From the manger to the tech everything was beyond great . More

by tanasiawilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bennie Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cuellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Owens, Allison Humphries, John Shepherd, Mikail Vinson, Reggie Wilkins, Chet Reddrick, Eugene Smith, Frankie Sneed
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Nov 16, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

November 16, 2022

I needed a quick oil change for my Jeep, and they quickly, and efficiently met my need. I live on the OBX, and just “happened” across Southern Jeep, and thought, “what could I lose by asking?” You More

by DRDAN4JAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Nov 16, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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