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Southern Chrysler Dodge Jeep Ram Greenbrier

Chesapeake, VA

4.3
5,042 Reviews
Southern Chrysler Dodge Jeep Ram-Greenbrier in Chesapeake has lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Chrysler Dodge Jeep Ram-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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1414 S Military Hwy

Chesapeake, VA

23320

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Showing 5,042 reviews

January 21, 2023

I think honesty is a big problem with some of your employees. They are not giving the customer all the information about their car so that they will have to come back and spend more money. More

by YVETTECOPELAND1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris in the service dept. 1 star
Jan 23, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Your feedback has been provided to the team and they will be following up with you directly to help you.

January 21, 2023

Over all it was great experience. I am happy with my vehicle up to this point. More

by wyonad
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nerely Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle McKenzie
Jan 23, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

January 20, 2023

I had a check engine light and was leaving on a trip in two days. I called them and they told me to come in. They took me immediately and were able to troubleshoot and resolve the issue. Quick and frien More

by DOWNS_LAWRENCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with repair dept, not sales, management or admin.
Jan 20, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Great to see you back again!

January 20, 2023

First, the appointment was at 8am and ended up having to wait for 3 hours. Additionally, we have inspections for the life of the car, we feel the car was falsely identified as having issues with the rotors More

by GSWOOPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
We don’t remember the name of person helping us
Jan 20, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

January 20, 2023

Excellent customer service. The job was performed quickly, and I'm wonderfully pleased. I will always return for future services More

by CDELOATCH9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmalye knoll
Jan 20, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

January 19, 2023

Went in for oil change and the service was done quickly. Service person was friendly and helpful. More

by WENDELLRCRUZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
n/A
Jan 19, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Great to see you back again!

January 18, 2023

I had an appointment for two recalls and an oil change. The staff was courteous and quick. I was actually shocked that they finished the job the same evening with such a late appointment time. More

by mpowrd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I am not sure of anyone's name
Jan 18, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

January 18, 2023

I’m always taken care of when Southern Jeep is servicing my Jeep. No hassle service staff is a pleasure to deal with. More

by TOXICBUBBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheryl Cornell
Jan 18, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

January 17, 2023

Excellent Customer Service! !! We continue to return for each vehicle based on the customer experience and satisfaction! More

by PAMULA.POTEET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 17, 2023

I will only have my vehicles serviced at Southern Jeep. I am very picky about my vehicles and they have always provided the quality of service and repairs that I expect. More

by Lnelson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer
Jan 17, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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