Southern Chrysler Dodge Jeep Ram Greenbrier
Chesapeake, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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I had a wonderful experience with Frank in the financing office and with Jorge who got me a sweet deal on a brand new Jeep! The rest of the team were very friendly and helpful and made car buying easy. office and with Jorge who got me a sweet deal on a brand new Jeep! The rest of the team were very friendly and helpful and made car buying easy. More
Our salesperson Justin Carr was fabulous. The whole process was very easy just wish that from sales person to F & I that you could be in and out within an hour once the vehicle has been sele The whole process was very easy just wish that from sales person to F & I that you could be in and out within an hour once the vehicle has been selected... especially for cash buyers. Everyone made us feel welcome and I would refer our salesman to anyone who needed a new vehicle. More
No communication was told my truck would be ready within two hours went there for a simple oil change I had to physically come to the dealership around 2 o’clock and I was told my truck would be ready by 1 two hours went there for a simple oil change I had to physically come to the dealership around 2 o’clock and I was told my truck would be ready by 11 1130 no phone call no nothing complete run around when calling the dealership More
They are very nice and helpful. Everyone who works here does a great job to ensure you get exactly what you want. Everyone who works here does a great job to ensure you get exactly what you want. More
Zero communication with service advisor. Never returned calls or called when he said he would. Oil drain plug blew out in the way home from service. Overall horrible experience. Worst I have Never returned calls or called when he said he would. Oil drain plug blew out in the way home from service. Overall horrible experience. Worst I have ever had. No envelopes for early bird drop off. Had to make my own. The tech at least ran all of the needed tests to make sure the truck was ok. He was good. More
Out service adviser was great! The cistomer service and quality are the main reasons we bring our vehicles back there every time! Thanks The cistomer service and quality are the main reasons we bring our vehicles back there every time! Thanks More
Still waiting for promised seat switch. ....I even told them I would install it myself. If you like to chase people for answers, then this is your dealership. If you want to be treated like ....I even told them I would install it myself. If you like to chase people for answers, then this is your dealership. If you want to be treated like a customer after the sale, head somewhere else.... More
Y’all are incompetent in both your service department and parts department. I was told multiple times the truck would be completed by a certain date and then it would change when that date came along. Y’all parts department. I was told multiple times the truck would be completed by a certain date and then it would change when that date came along. Y’all need to really consider who your hiring for your positions, in both departments. I have already began telling everyone I know not to go to this dealership due to your incompetence and communication issues between your departments. I had faith in southern until this repair was needed to be made. I will not bring my vehicle back to this branch ever again. More




