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Southern Chrysler Dodge Jeep RAM Chesapeake - Service Center

Chesapeake, VA

4.3
886 Reviews

886 Reviews of Southern Chrysler Dodge Jeep RAM Chesapeake - Service Center

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August 30, 2022

Very friendly and helpful. It did not take long for work to be done. Ty was wonderful and understanding. More

by grammyquillin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Brown
August 26, 2022

The people were curteious. They met every expectation of mine from the time of my arrival until the completion of my Jeep's inspection. More

by docrr66
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ty Brown
August 24, 2022

The work completed took longer than originally stated. As a parent of 4 children, I did not appreciate having to go without a vehicle for 4 days just to have the aux battery replaced. More

by Cowhitlow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
MJ Houston
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Casey, thank you for your feedback. Our Service Manager, Kevin Cooke, would like the opportunity to speak with you about your experience. Unfortunately, he has been unable to reach you up to this point. At your earliest convenience, please call Kevin directly at 757.233.8120, or respond via private message with your full name, preferred phone number and the best time to reach you. We hope to speak with you soon. Thank you.

August 22, 2022

I was super impressed with the service I received from April! She was fast, fair & answered all of my questions. I will be coming back to her for anything I need! More

by Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April Taylor
August 21, 2022

I took my car in for a service with an appointment. It needed to be diagnosed for a problem I was having. They recommended leaving it. I was a little leery since I had problems with a different dealer More

by arleentisdale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Brown
August 18, 2022

Very good service. Customer Service Rep MJ was super and very knowledgeable. High quality service More

by carla0353
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MJ Houston
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2022

Great service, good communication and the car was ready when promised. Highly recommend using the service department whenever the need arises. More

by Nobrien199
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2022

Everyone is very nice and helpful to me. And I love it and I will keep coming back to see them More

by svweiser2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2021

Have visited dealership 3 times for various reasons in the past year and have received excellent service every time More

by bhoultin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Kanady
December 01, 2021

My service writer Nicole was awesome! Very professional and Courteous. She had answers for all my questions it was a perfect experience More

by tsimpson3344
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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