Southern Chrysler Dodge Jeep RAM Chesapeake - Service Center

Exceptional customer service The team worked to give me a discount and get my vehicle back on the road before my deadline. They kept in contact to give me status updates and worke The team worked to give me a discount and get my vehicle back on the road before my deadline. They kept in contact to give me status updates and worked with me schedule. I will continue to bring my vehicle here for maintenance! More

Great Experience. Berna was very cool to work with. Very personable and can make you laugh. Definitely look forward to seeing her again. She loves what she do and she d Berna was very cool to work with. Very personable and can make you laugh. Definitely look forward to seeing her again. She loves what she do and she definitely shows that shes an important member of the the service team!! More

Outstanding customer service from the service team. The service rep I worked with explained everything that was being done. He was very polite and friendly. customer service from the service team. The service rep I worked with explained everything that was being done. He was very polite and friendly. More

Outstanding customer service Berna is amazing to work with. She helped get all of my issues fixed and let me know about some factory recalls and also had then fixed. I would recom Berna is amazing to work with. She helped get all of my issues fixed and let me know about some factory recalls and also had then fixed. I would recommend to anyone to work with her for any issue you may be having. More

Quick service great feedback. This was my first time there and the desk receptionist was very pleasant. She ensured me and my kids knew were all the facilities were(I.e bathrooms) This was my first time there and the desk receptionist was very pleasant. She ensured me and my kids knew were all the facilities were(I.e bathrooms) and that if we needed anything all we had to do was ask. After everything was complete she didn’t try to force me to buy anything extra but offered. I really appreciate that. This professionalism will ensure I return. Great meeting you Berna. More

Oil change and recall They were able to work with me and my schedule to make sure the care my jeep needed got taken care of. Job well done. They were able to work with me and my schedule to make sure the care my jeep needed got taken care of. Job well done. More

Recall Very professional and satisfying I was a walk in and service was for recall I expected a least hour wait so I adjusted my time to be there. It took Very professional and satisfying I was a walk in and service was for recall I expected a least hour wait so I adjusted my time to be there. It took 1 1/2 hours no problem More

Ignition system and key fob Outstanding &I professional service . The young man that handled my call and my vehicle was amazing. Polite and courteous and respectful. He made my e Outstanding &I professional service . The young man that handled my call and my vehicle was amazing. Polite and courteous and respectful. He made my experience a delight. More

Berna is AWESOME!! I only take my 06 charger srt8 to this dodge location. I get the absolute best care for my car. Customer service is great and the work done on my car I only take my 06 charger srt8 to this dodge location. I get the absolute best care for my car. Customer service is great and the work done on my car happens in a very timely manner. The mechanics are honest about the work that needs to be done. The communication with my service rep (Berna) lacked no where. She was able to answer all of my questions and kept me informed the entire time my car was being worked on. More

Always get treated very well and they are very friendly. I switched over to Chesapeake Hall Dodge from Hall Dodge of Virginia Beach about two years ago because I did not like how I treated by one of the team I switched over to Chesapeake Hall Dodge from Hall Dodge of Virginia Beach about two years ago because I did not like how I treated by one of the team leaders. I like it much more here than there. There was always a rush, rush throught dropping the Durango off or picking it up. Here it is not so rushed. The staff is very nice, courteous. the atomosphere is relaxed. I am glad I switched. Berms is a cool person to work with. More