Southern Chrysler Dodge Jeep RAM Chesapeake - Service Center

AWESOME customer service! Eileen Crooks was AMAZING and thorough in updating me as to the status of my repairs. Anyone who has her as their service rep is definitely lucky! Eileen Crooks was AMAZING and thorough in updating me as to the status of my repairs. Anyone who has her as their service rep is definitely lucky! More

Always My First Choice Great customer service! I always feel valued when addressing my service needs and I’m always kept informed of what’s best or needed to maintain my veh Great customer service! I always feel valued when addressing my service needs and I’m always kept informed of what’s best or needed to maintain my vehicles. Berna feels more like a girlfriend that I let borrow my car for a few hours! ;-) More

BERNA IS A ROCKSTAR I have never had great experiences with dealerships. However, Berna has been amazing! Working with her has been so much easier than dealing with my ow I have never had great experiences with dealerships. However, Berna has been amazing! Working with her has been so much easier than dealing with my own insurance company. She kept me updated and worked with me to get my car completed as soon as possible when the insurance company was being ridiculous. Everything from the tow company refusing to take my car across the street to the body shop to my adjuster not responding, she made me feel like I was still in great hands and took care of everything. I won’t take my car anywhere else for my service needs now. Berna is the absolute best! More

Great experience Scheduled my appoitment online which was pretty simple. Went in and dropped it off and the front desk was very amusing and made the time spent waiting Scheduled my appoitment online which was pretty simple. Went in and dropped it off and the front desk was very amusing and made the time spent waiting go by pretty quick. Checked to make sure the oil has been changed and filled to the correct measurements, which it was. Overall good experience. More

Great Service Had my Jeep towed in for a no start concern, Berna called me as soon as it got to the shop. She had an estimate ready for my within hours. Very easy p Had my Jeep towed in for a no start concern, Berna called me as soon as it got to the shop. She had an estimate ready for my within hours. Very easy process start to finish. More

Excellent service The girls at the service desk were awsome! Perfessional, informative! Helped me get my truck back on ge road quick. Kept me informed! Best service eve The girls at the service desk were awsome! Perfessional, informative! Helped me get my truck back on ge road quick. Kept me informed! Best service ever More

Program fobs They have Welcoming vibes, with great employees. They made sure I was comfortable while waiting and made I could get all the service I needed. They have Welcoming vibes, with great employees. They made sure I was comfortable while waiting and made I could get all the service I needed. More

Fast service Berna Aguirre, knows my vehicle. Give me professional advice on how to continue to get best out of my jeep. Informs me of future needs to keep the jee Berna Aguirre, knows my vehicle. Give me professional advice on how to continue to get best out of my jeep. Informs me of future needs to keep the jeep in best running condition. She is the best. More

Honest and thorough dealership The service department is very honest and thorough with everything I've dealt with on my truck. I have 3 dodge dealerships near me and always bypass t The service department is very honest and thorough with everything I've dealt with on my truck. I have 3 dodge dealerships near me and always bypass those and drive an extra 30 minutes to get great service. More