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Southern Chrysler Dodge Jeep RAM Chesapeake - Service Center

Chesapeake, VA

4.3
711 Reviews

711 Reviews of Southern Chrysler Dodge Jeep RAM Chesapeake - Service Center

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June 04, 2020

Great customer service, Stephen treated me like family. Will keep bringing my vehicles to Hall because of him. Thanks Stephen for all that you do. More

by jfree
Recommend Dealer
Yes
Employees Worked With
Stephen Harvell
Jun 06, 2020 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hall Chrysler Dodge Jeep RAM Chesapeake. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

June 01, 2020

I have had all great experiences. Stephen Harvell is always very helpful and efficient when I have checked in for service. Amongst the construction, this is a great team at the Western Branch location. More

by Kdozier
Recommend Dealer
Yes
Employees Worked With
Stephen Harvell
Jun 03, 2020 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Kdozier, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thank you, and have a fantastic day!

May 19, 2020

These folks get your service requirements right every time! Great service writers, tremendous support staff, superb maintenance team - totally customer centric and putting your needs first! More

by Phrogflyer
Recommend Dealer
Yes
Employees Worked With
Stephen Harvell
May 19, 2020

James was a top notch employee! He was very communicative, kind, helpful, and he made sure my car was cared for in a timely manner! More

by Smenn2013
Recommend Dealer
Yes
Employees Worked With
James
May 16, 2020

Went to get my car inspected. I love the way they give a print out of what needs to be worked on. They are helpful! More

by DomLewis
Recommend Dealer
Yes
Employees Worked With
James
May 17, 2020 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 14, 2020

James was fast , and handled my issue perfectly! Actually is was a week faster than we expected! I still have one more recall that he’s working on getting finished , and I have no doubt it will be done and More

by Laceygilmore82
Recommend Dealer
Yes
Employees Worked With
James and Kevin
May 15, 2020 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hall Chrysler Dodge Jeep RAM Chesapeake. We hope you continue to choose us for all your automotive needs! Take care!

March 15, 2020

Megan Taylor in the service department kept me updated thru the entire process via text and phone. Even though I have an older model Jeep with over 42,500 miles the service department made me feel like th More

by Kathy R.
Recommend Dealer
Yes
Employees Worked With
Megan Taylor
Mar 16, 2020 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Kathy, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We are happy to pass along your comments to Megan here at Hall Chrysler Dodge Jeep RAM Chesapeake! We hope you continue to choose us for all your automotive needs! Take care!

February 11, 2020

Awesome service and they were very nice and quick. They let me know what all they were doing today and very knowledgeable of my Jeep. More

by Tammie Kimble
Recommend Dealer
Yes
Employees Worked With
Meagan Laxton
Feb 12, 2020 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Tammie, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!

February 10, 2020

The service was great and took care of me without issue. I highly reccomend you utilize the staff onsite at this location. Stephen took care of me twice now and he has been awesome! Reviewer: Jon Butler More

by Jonbutler90
Recommend Dealer
Yes
Employees Worked With
Stephen Harvell
Feb 12, 2020 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Jon, thank you for your support! We're happy we could help. Our team is available should you require any extra help.

February 08, 2020

Great, friendly service. I appreciated the text to let me know my jeep was ready and the cost of my services prior to my arrival. More

by Tina
Recommend Dealer
Yes
Employees Worked With
Meagan Laxton
Feb 10, 2020 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Tina, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

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