Southern Chrysler Dodge Jeep RAM Chesapeake - Service Center
Chesapeake, VA
711 Reviews of Southern Chrysler Dodge Jeep RAM Chesapeake - Service Center
Got my vehicle aligned. The time approximate given was fairly close to receiving my vehicle back. First time here, first impression is good for this place. fairly close to receiving my vehicle back. First time here, first impression is good for this place. More
Hall (Chesapeake) is the best Jeep dealership service department I've worked with. From adding a lift and tires to a steering repair, James Kanaday and the rest of the team have been great to deal with. department I've worked with. From adding a lift and tires to a steering repair, James Kanaday and the rest of the team have been great to deal with. They keep you informed and stay on time with what they commit to. I bought my Gladiator out of state and was worried about finding a solid, honest service department, but Hall in Chesapeake is it. I'd recommend them to any Jeep owner in Hampton Roads. More
The fishing hook that is in place when you drive in the service Dept is just a very deceptive device to hook a women, uneducated and elderly people. I see the sales tactics have moved in at the service Dep service Dept is just a very deceptive device to hook a women, uneducated and elderly people. I see the sales tactics have moved in at the service Dept as well. The vehicle I drive goes straight down the Road and the tires are not being worn unevenly in any way shape or form. I turned my steering wheel when I came in to the garage door so how can you tell me that my front in alignment is out on my steering wasn’t even a straight when I came in. I will not be back to spend even my companies money to get an oil change at this establishment any longer. Furthermore I was interested in purchasing a truck and now I will go somewhere else. More
Staff was well informed and knowledgeable. Great customer service. They called first thing in the morning. I dealt with James kanady and he took the time to explain everything to me. He made the service visi service. They called first thing in the morning. I dealt with James kanady and he took the time to explain everything to me. He made the service visit quick and easy. More
Started out polite, hesitated on repairing my vehicle because he didn’t believe the extended warranties I received from enterprise car dealership. I had very little communication. I had to call the warra because he didn’t believe the extended warranties I received from enterprise car dealership. I had very little communication. I had to call the warranty company myself, they stated that I didn’t have to contact them and that my repairs were under their warranty. The service personal was very short with me throughout the day. More
Service and support were excellent, timely and work was done correctly the first time. I would recommend the locating to my friends and family. Thanks you done correctly the first time. I would recommend the locating to my friends and family. Thanks you More
In a year of uncertainty, my vehicle was serviced in a safe and timely manner. Nicole answered all my questions and she explained the recommended services. safe and timely manner. Nicole answered all my questions and she explained the recommended services. More
This is an excellent jeep dealership. The tech Cunningham is outstanding with customer service highly recomnend. Fast and accurate service from the jeep technicians . Great is outstanding with customer service highly recomnend. Fast and accurate service from the jeep technicians . Great More
Hall is always very fast and very efficient. They have the best customer service team in the Hampton Roads Area! They do it all, from Sales to Service, always satisfied with their quality of work. You wil the best customer service team in the Hampton Roads Area! They do it all, from Sales to Service, always satisfied with their quality of work. You will not be disappointed !! More
The communication from the service center is poor at best, but at least the quality of their work is decent. I would take my truck elsewhere if I knew of another trusted diesel mechanic that gave me be best, but at least the quality of their work is decent. I would take my truck elsewhere if I knew of another trusted diesel mechanic that gave me better customer service. More