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Southern Chrysler Dodge Jeep RAM Chesapeake - Service Center

Chesapeake, VA

4.3
711 Reviews

711 Reviews of Southern Chrysler Dodge Jeep RAM Chesapeake - Service Center

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January 05, 2021

Got my vehicle aligned. The time approximate given was fairly close to receiving my vehicle back. First time here, first impression is good for this place. More

by AMBIENT757
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Kanady
Jan 07, 2021 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Hello, thank you for your support! We're happy we could help. We hope to be of service to you again! Take care!

January 04, 2021

Hall (Chesapeake) is the best Jeep dealership service department I've worked with. From adding a lift and tires to a steering repair, James Kanaday and the rest of the team have been great to deal with. More

by brian rogers
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Showers, James Kanady
Jan 07, 2021 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Hi Brian, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Hall Chrysler Dodge Jeep RAM Chesapeake!

January 03, 2021

The fishing hook that is in place when you drive in the service Dept is just a very deceptive device to hook a women, uneducated and elderly people. I see the sales tactics have moved in at the service Dep More

by D22abernathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

D22abernathy, thank you for taking the time to provide feedback. We understand that you've spoken with our Service Manager, Kevin Cooke, and he reviewed your concerns and explained the advanced technology that we are able to utilize in our service lane. We truly appreciate your business and hope you will return again in the future. If you have any other questions please do not hesitate to contact Kevin directly at 757.966.7241. Thank you.

January 02, 2021

Staff was well informed and knowledgeable. Great customer service. They called first thing in the morning. I dealt with James kanady and he took the time to explain everything to me. He made the service visi More

by Jm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Kanady
Jan 05, 2021 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you're ever in need of more help, please let us know!

December 31, 2020

Started out polite, hesitated on repairing my vehicle because he didn’t believe the extended warranties I received from enterprise car dealership. I had very little communication. I had to call the warra More

by Ebony.askew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mr. Norvell
Jan 16, 2021 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Thanks for taking the time to leave your honest feedback. If you would like to speak with us further, don't hesitate to reach out. We are always happy to help!

December 23, 2020

Service and support were excellent, timely and work was done correctly the first time. I would recommend the locating to my friends and family. Thanks you More

by reginaldstanley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Harvell, Nancy Showers
Dec 25, 2020 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 16, 2020

In a year of uncertainty, my vehicle was serviced in a safe and timely manner. Nicole answered all my questions and she explained the recommended services. More

by marcknaak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2020 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

December 16, 2020

This is an excellent jeep dealership. The tech Cunningham is outstanding with customer service highly recomnend. Fast and accurate service from the jeep technicians . Great More

by Winter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Torin cunningham
Dec 17, 2020 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

December 04, 2020

Hall is always very fast and very efficient. They have the best customer service team in the Hampton Roads Area! They do it all, from Sales to Service, always satisfied with their quality of work. You wil More

by JP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2020 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!

November 18, 2020

The communication from the service center is poor at best, but at least the quality of their work is decent. I would take my truck elsewhere if I knew of another trusted diesel mechanic that gave me be More

by Etcmusn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Harvell
Nov 19, 2020 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Hi, thanks for your high star rating! We hope to be of service to you again! Take care!

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