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Southern Chrysler Dodge Jeep RAM Chesapeake - Service Center
Chesapeake, VA
723 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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723 Reviews of Southern Chrysler Dodge Jeep RAM Chesapeake - Service Center
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July 30, 2021
It was easy to set up my inspection online. It took about 45 minutes and I was good to go. the customer service was also very good everyone was courteous and professional. 45 minutes and I was good to go. the customer service was also very good everyone was courteous and professional. More
by Ramcustomer1
July 24, 2021
I had an appointment it was right on time. The service advisor was very pleasant. They had a very nice waiting area. I would for certain take my vehicle back there for service. advisor was very pleasant. They had a very nice waiting area. I would for certain take my vehicle back there for service. More
by Dennis
Employees Worked With
July 23, 2021
The service went very smooth and the customer service was great. Would highly recommend going to this branch. They made sure I knew exactly what each price was before starting. great. Would highly recommend going to this branch. They made sure I knew exactly what each price was before starting. More
by Xadsmith23
July 22, 2021
Drivers window broke during rain storm, they were able to have me drop it off that night even though appt was 2 days away. That way no water damage. have me drop it off that night even though appt was 2 days away. That way no water damage. More
by Lenamonger_99
Employees Worked With
Nancy Showers
July 02, 2021
Great service advisers. Friendly & accommodating. Was in and out in a fair amount of time as promised and out in a fair amount of time as promised More
by rsqmed15
Employees Worked With
June 28, 2021
I took my truck in for an oil change and got it back with the leather on the passenger door peeled up. When asked about it, they blamed it on the heat, but none of the other doors were affected, and it would the leather on the passenger door peeled up. When asked about it, they blamed it on the heat, but none of the other doors were affected, and it wouldn't pull all of the leather away from the door at one time if it was the heat. They attempted to "fix it" by tucking the leather into the door frame and bending some of the window trim. The leather was still sticking up after the attempted "fix" if you could call it that. I spend a lot of time in the truck and know all of the little nuances of it, and I was less than thrilled to get it back damaged then get a half hearted explanation for the damage and no actual attempt to make it right. More
by rogersnathaniel
Employees Worked With
June 26, 2021
In and out in 30 minutes for state inspection! Friendly staff. Very pleased staff. Very pleased More
by Thirtyonebrenda
June 19, 2021
Very helpful and friendly Service Department. I dropped off my car the night before and got a text as soon as they pulled my car in for service (Oil Change). They recommended a couple other things but did off my car the night before and got a text as soon as they pulled my car in for service (Oil Change). They recommended a couple other things but did not push me to do them (I like that). The new building is beautiful including the service department, and the staff reflect that beauty. Thing one thing that wasn't complete was the resetting of my oil change alert on my dash, but I can do that. More
by angela.baumcratz
June 18, 2021
The staff at this dealership understand the definition of custom service. Very timely and thorough in the service provided. In this particular case they went above and beyond in helping with a warranty ite custom service. Very timely and thorough in the service provided. In this particular case they went above and beyond in helping with a warranty item that made our service experience excellent! More
by ECF
