Southern Chrysler Dodge Jeep RAM Chesapeake - Service Center

The face of the service department are the service writers. Nicole is a bi part of why I drive an extra 15 miles to get my ram serviced at your dealership. Nicole along with the other service writer writers. Nicole is a bi part of why I drive an extra 15 miles to get my ram serviced at your dealership. Nicole along with the other service writers are friendly, professional and understand the customers needs. My truck always comes back the way I left it and service is completed correctly the first time. More

Customer service has improved since Southern Dodge took over management. I find the videos from the technician very helpful. over management. I find the videos from the technician very helpful. More

Everything went well on my visit. Smooth from the time I dropped it off until I drove away. Smooth from the time I dropped it off until I drove away. More

They did my oil change and rotated and it was done in very timely manner. very timely manner. More

The dealership was very helpful in getting my vehicle turned around quickly. Angela was great. turned around quickly. Angela was great. More

Nicole is awesome, best service ever. .... really make it worth being apart of southern auto. .... really make it worth being apart of southern auto. More

Appointment was easy to make. Staff were professional and service completed in timely manner. The customer waiting area was clean. Staff were professional and service completed in timely manner. The customer waiting area was clean. More

I had a good experience with the service department. Nicole was great. I would recommend you to a friend. Nicole was great. I would recommend you to a friend. More

I originally had an appointment for 27 May, Memorial Day, booked online, so I wouldn’t have to miss work. I even got 3 reminders. I show up and the place is closed. Why allow people to book appointments on booked online, so I wouldn’t have to miss work. I even got 3 reminders. I show up and the place is closed. Why allow people to book appointments online for obvious days off? I know you have a web developer. Please adjust the website so picking erroneous days isn’t an option. I was very frustrated that day and wasted my time. I just started a new job and don’t have enough vacation bank to just take a day off, so I thought I was being wise by scheduling on a holiday. Once I rebooked the service everything was grand. More

I was given a price for diagnostic fee and told that if the work needed to be done fail under the diagnostic, there would be no extra charge. True to their word, my truck was diagnosed and fix within a day the work needed to be done fail under the diagnostic, there would be no extra charge. True to their word, my truck was diagnosed and fix within a day, and inspected shortly afterwards. The service and the customer service were perfect More