Southern Chrysler Dodge Jeep RAM Chesapeake - Service Center

Great service. Nicole made sure my services were covered under the maintenance plan. Her communication was great and she went the extra mile for me. She is 10/10. Nicole made sure my services were covered under the maintenance plan. Her communication was great and she went the extra mile for me. She is 10/10. More

Finally a kind, warm friendly service department. One who seems like they care and very genuine. One who seems like they care and very genuine. More

This was my first time getting service on my new vehicle. Nicole and the rest of the staff were pleasant. Nicole and the rest of the staff were pleasant. More

I’m satisfied with the work that was done on my vehicle. I was displeased with the lack of communication about my vehicle. Towed my vehicle in 2 weeks ago, received very little updates, had to call several I was displeased with the lack of communication about my vehicle. Towed my vehicle in 2 weeks ago, received very little updates, had to call several times a day just to reach someone to receive updates. Repairs took much longer than quoted and expected. More

The only place I will take my keep, great customer service and nice people to deal with. service and nice people to deal with. More

Made an appointment that ‘could not be found’, lied about towing drop off time, did not keep to the appointment time I was given, no follow up on phone calls for a full day and no service person to speak to. towing drop off time, did not keep to the appointment time I was given, no follow up on phone calls for a full day and no service person to speak to. Overcharged for supplies by $350 compared to local competitor and could not come down on price, separate diagnostic fee for each item on a list even though each was potentially related, Diagnostic fee not rolled into service charges as at other places. Extremely disappointed with the service and would not recommend to others. More

Haley and the staff were on time and completed the repair timely. Haley was great timely. Haley was great More

Absolutely great service experience. Friendly professional service department. I would recommend to anyone. Service at a reasonable price. Friendly professional service department. I would recommend to anyone. Service at a reasonable price. More

Your team went the extra mile and listened Thank you. That is all I have That is all I have More

Great service. Service was done in a timely manner. Customers service made me feel welcome. Service was done in a timely manner. Customers service made me feel welcome. More