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Southern Chrysler Dodge Jeep RAM Chesapeake - Service Center

Chesapeake, VA

4.3
710 Reviews

711 Reviews of Southern Chrysler Dodge Jeep RAM Chesapeake - Service Center

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October 26, 2024

Great service, and it was very professional. The service provided was excellent and it didn’t take long to start getting on my way. More

by turnercvt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2024

Lack of communication is really bad with this place. They were actually helpful but would never call me. To this day, I am still waiting for a call about a replacement part order to replace the brand More

by nstrawhand
Recommend Dealer
No
Employees Worked With
Angela
October 25, 2024

I have always used yall to service my Jeep and love the customer service! The people are always ready to help in anyway and also let you know the latest offers that are going on! More

by latarsherw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Farrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Hancock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2024

This was our first time coming to this particular dealership. The customer service was excellent and they were very thorough in explaining everything that was done. More

by RODNEY7070
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2024

They were professional and met my needs concerning my car. I received my car back faster than I expected and that was amazing!! More

by Pamela W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
October 19, 2024

I am pleased to have this dealership near my home. I like the welcoming attitudes from everyone. Only thing I a bit skeptical of the service on my truck because my check engine light is on now but tha More

by Burns44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2024

Mike and the team were AWESOME! ! My service manager (Mike) made me feel like my issue (and me) was the most important. He maintained contact, provided timely updates, and most imp More

by MikeK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
October 19, 2024

Haley service was excellent, she provided me updates without me constantly checking in! The only delay was due to parts and labor, which I understand is out of her control. More

by jennifernajar1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley More
October 18, 2024

Although we hate having to come to the dealership for vehicle issues, Angela Always make my trip there a little more pleasant More

by HTOWNBR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela
October 18, 2024

Courteous staff. Clean facilities. Work done as requested at a reasonable-ish price. Most importantly, there was no upsell for unnecessary work. More

by mmuhlenbeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Anderson