Southern Chrysler Dodge Jeep RAM Chesapeake - Service Center
Chesapeake, VA
711 Reviews of Southern Chrysler Dodge Jeep RAM Chesapeake - Service Center
Great service, and it was very professional. The service provided was excellent and it didn’t take long to start getting on my way. The service provided was excellent and it didn’t take long to start getting on my way. More
Lack of communication is really bad with this place. They were actually helpful but would never call me. To this day, I am still waiting for a call about a replacement part order to replace the brand They were actually helpful but would never call me. To this day, I am still waiting for a call about a replacement part order to replace the brand new mirror they installed 2 days prior. That was 3 weeks ago. Crickets... More
I have always used yall to service my Jeep and love the customer service! The people are always ready to help in anyway and also let you know the latest offers that are going on! customer service! The people are always ready to help in anyway and also let you know the latest offers that are going on! More
This was our first time coming to this particular dealership. The customer service was excellent and they were very thorough in explaining everything that was done. dealership. The customer service was excellent and they were very thorough in explaining everything that was done. More
I am pleased to have this dealership near my home. I like the welcoming attitudes from everyone. Only thing I a bit skeptical of the service on my truck because my check engine light is on now but tha I like the welcoming attitudes from everyone. Only thing I a bit skeptical of the service on my truck because my check engine light is on now but that was not on when I dropped off my truck. But I still will return for future service. More
Mike and the team were AWESOME! ! My service manager (Mike) made me feel like my issue (and me) was the most important. He maintained contact, provided timely updates, and most imp ! My service manager (Mike) made me feel like my issue (and me) was the most important. He maintained contact, provided timely updates, and most importantly resolved my concerns. Appreciated being able to speak directly and get feedback from the repair techs. Extremely happy! More
Haley service was excellent, she provided me updates without me constantly checking in! The only delay was due to parts and labor, which I understand is out of her control. without me constantly checking in! The only delay was due to parts and labor, which I understand is out of her control. More
Courteous staff. Clean facilities. Work done as requested at a reasonable-ish price. Most importantly, there was no upsell for unnecessary work. Clean facilities. Work done as requested at a reasonable-ish price. Most importantly, there was no upsell for unnecessary work. More