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Southern Chrysler Dodge Jeep RAM Chesapeake - Service Center

Chesapeake, VA

4.3
941 Reviews

941 Reviews of Southern Chrysler Dodge Jeep RAM Chesapeake - Service Center

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January 01, 2025

Dealership did not service my vehicle until a day later than my appointment and then when they finally looked at it they did not fix the problem More

by unix8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Anderson
December 31, 2024

Always nice when I deal with her. Respectful and handles business. She's definitely one of the best More

by roneazy2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2024

Professional and quick service on my truck. Clear statement of maintenance performed and any needed More

by agraveley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2024

Once we got pass the confusion with service advisor and speaking with the service manager the service was great. Excellent service. State inspection, tire rotation, oil and filter change, and lift gate mod More

by OUTLAND21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Roebuck
December 29, 2024

Due to our family plans I was able to work with service advisor Angela J to get the work completed by the technician on time. Thank you. More

by Tracy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Johnson - Service Dept
December 29, 2024

Very personable, and nice on the phone courteous. Listen to what I had to say. Helped me figure out what was wrong with the car and fixed it for almost exactly what was the estimate. Will definitely More

by AMICISJULIE16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew
December 28, 2024

Service is great, customer service is at its highest, service was recorded of the work done, love it More

by lrobertson617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 25, 2024

There were hiccups that began on Thursday, 19 December 24 when I called to get a service appointment. Call center person Raul told me that I could make an appointment for the following day or for Monday, 23 More

by rocroc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Johnson, Raul call center and the unhappy service advisor.
December 24, 2024

Easy scheduled appoinment. Good customer service. Clean environment. Excellent service. Will definitely go back on this place. More

by omeng_luci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela
December 24, 2024

The service representatives were nice, professional, and the service was done at a timely manner. More

by Ambitious89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eli
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