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Southern Chrysler Dodge Jeep RAM Chesapeake - Service Center

Chesapeake, VA

4.3
834 Reviews

834 Reviews of Southern Chrysler Dodge Jeep RAM Chesapeake - Service Center

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October 29, 2024

My appointment was at 10am for oil change and state inspection. I didn’t have to wait long. Took about an hour More

by scg1211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2024

Great place to have your vehicle serviced. They were very respectful and did what they said. More

by stevoo8763
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela
October 28, 2024

Up charged car still not fixed went in store Starr got battery and sound from front end they replaced a motor Mount that was not the problem also they played to that I may have slight oil leak and got tha More

by jamalblizzard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicole Bandera
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Griffith
2.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2024

I can’t judge the whole service dept. by my bad experience. But I can judge the management & quality control, or lack of. Customer is definitely not number 1. Neither is customer satisfac More

by John Jacobs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer Griffith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley, my service advisor or whatever ,she was great. Couldn’t ask for nicer person , very helpful.
October 26, 2024

Great service, and it was very professional. The service provided was excellent and it didn’t take long to start getting on my way. More

by turnercvt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2024

I have always used yall to service my Jeep and love the customer service! The people are always ready to help in anyway and also let you know the latest offers that are going on! More

by latarsherw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Farrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Hancock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2024

Lack of communication is really bad with this place. They were actually helpful but would never call me. To this day, I am still waiting for a call about a replacement part order to replace the brand More

by nstrawhand
Recommend Dealer
No
Employees Worked With
Angela
October 23, 2024

This was our first time coming to this particular dealership. The customer service was excellent and they were very thorough in explaining everything that was done. More

by RODNEY7070
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2024

They were professional and met my needs concerning my car. I received my car back faster than I expected and that was amazing!! More

by Pamela W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
October 19, 2024

I am pleased to have this dealership near my home. I like the welcoming attitudes from everyone. Only thing I a bit skeptical of the service on my truck because my check engine light is on now but tha More

by Burns44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
3.0
This rating includes all reviews, with more weight given to recent reviews.
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