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Southern Chrysler Dodge Jeep RAM Chesapeake - Service Center

Chesapeake, VA

4.3
711 Reviews

711 Reviews of Southern Chrysler Dodge Jeep RAM Chesapeake - Service Center

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August 25, 2024

Easy to make service appointment online. Nicole was professional, polite and answered all my questions and concerns. Looking forward to the next service appointment. Thanks! More

by jduster340
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2024

excellent service, significant improvement from the greenbrier dealership, waiting area is clean and updated, service was impecable More

by GIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2024

Service was reasonable but the initial text about the issues apparently didn't send so we waited an extra day to get the diagnosis. More

by kilger.jessicar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2024

I thought the costumer service agent did a good job with explaining everything that was done and she was nice and pleasant to work with. More

by GGIBSON88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2024

Staff was friendly and fast. I appreciated their overall approach, makes your service dept a great part of the dealership. More

by sbartschi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2024

This service center saved our wedding! Two vehicle breakdowns (not kidding) the day before we were to leave for our destination wedding and they pulled techs to get BOTH vehicles back on t More

by CHRISTOPHER.BYRON.ROBBINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2024

Got an oil change and tire rotation. All went well but the time. It took over two hours while I waited More

by Bjf1029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Griffith
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2024

The lady who helped me out is the only person I trust at this dealership. More

by patomwa11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2024

Pricing was way too expensive. Found somewhere that did the same service for way cheaper. I also felt like I was being talked down to as if I didn’t know anything about my vehicle. More

by orquidax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicole Bandera
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2024

Everything went well. The staff was great and was able to point me in the right direction. More

by banegasebas28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley More
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