Southern Chrysler Dodge Jeep RAM Chesapeake - Service Center

Nicole is the best, knowledgeable and very professional and provides the best customer service each time she has been my representative. Thank you Nicole. and provides the best customer service each time she has been my representative. Thank you Nicole. More

Southern Chrysler Dodge Jeep RAM Chesapeake is a great place to have your car serviced; it is conveniently located and the work is relatively fast. place to have your car serviced; it is conveniently located and the work is relatively fast. More

Brought my jeep in to get the side steps installed. I bought after market steps and they verified they could install with no issues. They did a great job. I bought after market steps and they verified they could install with no issues. They did a great job. More

Quick, friendly service! They sent text updates and promptly informed me when my vehicle was ready. They sent text updates and promptly informed me when my vehicle was ready. More

Took jeep for service on 1/14/2025. Katy the shuttle person dropped me of at 815 and Mike text me at 330 asking me to call ASAP. Mike told me due to staffing my Jeep Service was not com Katy the shuttle person dropped me of at 815 and Mike text me at 330 asking me to call ASAP. Mike told me due to staffing my Jeep Service was not completed. Once I returned Service manger told me they are busy. I asked when could I return. He didn't give me a date. But asked me where I live after looking over Services rendered previously. I plan on getting a second look from another service company. More

Online scheduled service not completed or communicated due to short staff and over booking. Service Line manager listen but his response was are busy. Unsure if I should return due to the fact this makes due to short staff and over booking. Service Line manager listen but his response was are busy. Unsure if I should return due to the fact this makes my second visit for same service request. More

Easy to work with, got expert advice. Honesty is always appreciated. Angela is awesome to work with. Honesty is always appreciated. Angela is awesome to work with. More

My visit was another great experience at Southern Chrysler at Western Branch. My service adviser, Angela is still the best. Chrysler at Western Branch. My service adviser, Angela is still the best. More

Excellent staff fast scheduling and fast service I recommend for any body will use again recommend for any body will use again More

Originally called to schedule for an appointment was told that an advisor would call me back in which they didn’t. After calling back I was able to schedule the appointment. Called the day before to find out that an advisor would call me back in which they didn’t. After calling back I was able to schedule the appointment. Called the day before to find out I was incorrectly entered into the system so I had to have that fixed. The recall didn’t take long but the scheduling problems will be the reason I would be hesitant to return to this dealer. More