Southern Chrysler Dodge Jeep RAM Chesapeake

HONEST AND GREAT EXPERIENCE I typically am not a reviewer of products but with my satisfaction level at this point I had to take the time to describe my experience. Lou (let him I typically am not a reviewer of products but with my satisfaction level at this point I had to take the time to describe my experience. Lou (let him show you a picture of himself in a flight suit. Reminds me of the movie Top Gun) called me while I was at a coffee shop about to leave to Virginia Beach to look at another vehicle. Once he heard of the amount of the vehicle in VB he asked the manager about what they could do for me. A couple of minutes later, Lou's manager called me and matched that offer. Both Lou and the manager also were able to work with me on getting the tow hitch put on at the price i felt comfortable in paying. ADDITIONALLY, financing was able to save me .5% apr from my best offer going in which saved me around 900 dollars for the life of the loan. My experience in buying the 2018 JGC was as good as I could have imagined. More

Amazon Service Berna was amazing. This was my first time going to this dealership and all my needs were meant past expectations. Everyone should def go here for any Berna was amazing. This was my first time going to this dealership and all my needs were meant past expectations. Everyone should def go here for any service needs they may need. More

Wonderful customer service Had an electrical issue and the service members didn't hesitate to correct it. They treated me as if I was family. Had a great experience. Had an electrical issue and the service members didn't hesitate to correct it. They treated me as if I was family. Had a great experience. More

Great experience. Stayed so I could pick up my wife's tire Great service like always. They always go the extra mile to help out with whatever you have going on even if it's something as simple as staying right Great service like always. They always go the extra mile to help out with whatever you have going on even if it's something as simple as staying right till closing just so you can pick a tire up. More

What a wonderful service visit. What would've been just any service experience was quickly surpassed as soon as I walked in the door. I was greated by the friendliest receptionist Be What would've been just any service experience was quickly surpassed as soon as I walked in the door. I was greated by the friendliest receptionist Berna who assisted me with a smile on her face the whole time. Thank you for such a wonderful experience and thank you Berna for taking such good care of me! More

Emergency Battery Replacement I didn’t plan to make an Emergency visit to the dealership this afternoon. I just knew I’d be treated like a “number” And told to take a seat and wa I didn’t plan to make an Emergency visit to the dealership this afternoon. I just knew I’d be treated like a “number” And told to take a seat and wait my turn. As soon as walked in to the Dodge Ram Repair Center I was shocked with pleasant personalities and smiles. Specific Questions about my problem and sincere eye contact put me at ease. After listening to me, my representative informed me my repair work was covered under warranty and also took the time to find that a miner recall could be accomplished also at this visit . Honestly , I should have asked that pretty lady out for Dinner. She was wonderful. Thank you . More

Perfect Great customer service and service was performed in doing a quick reasonable time. I am glad to now be a part I did Dodge Challenger Team. I am hoping Great customer service and service was performed in doing a quick reasonable time. I am glad to now be a part I did Dodge Challenger Team. I am hoping for a great successful business with you guys. Thank you More

Another company I had an aftermarket company do some work and they damaged some wiring. Hall fixed it and wrote up a detailed report for me. They are the best. I shou I had an aftermarket company do some work and they damaged some wiring. Hall fixed it and wrote up a detailed report for me. They are the best. I should have went to Hall to do the work. More

Wonderful customer service Staff is very friendly and considerate. Very knowledgeable and help the customer with receiving their best possible service option. Will most certainl Staff is very friendly and considerate. Very knowledgeable and help the customer with receiving their best possible service option. Will most certainly be visiting again. More

Berna is the Best I have never met a more pleasant, conscientious service rep than Berna. Though my experience with her spans 7 years at another dealership, I can since I have never met a more pleasant, conscientious service rep than Berna. Though my experience with her spans 7 years at another dealership, I can sincerely say the the place is not the same without her! More