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Southern Chrysler Dodge Jeep RAM Chesapeake
Chesapeake, VA
922 Reviews
At Southern Chrysler Dodge Jeep RAM Chesapeake, we have a strong and committed sales staff who excel at satisfying our customers' needs. Feel free to browse our extensive new cars like the 2020 Jeep Cherokee, request more information about vehicles, set up a test drive or inquire about financing. We look forward to serving you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 922 reviews
October 11, 2024
The service department was courteous and timely. Being able to easily make an appointment online sped up the entire process. Being able to easily make an appointment online sped up the entire process. More
by scottdbrooks
Verified CustomerEmployees Worked With
Other Employees :
There were a couple of others, but everyone was great
October 11, 2024
Excellent customer service. Inspected my vehicle when noticed it ran out this month. Would recommend to anyone. Inspected my vehicle when noticed it ran out this month. Would recommend to anyone. More
by vaporgt08
October 10, 2024
I always get superb service at Southern Dodge so I always take my Dodge Charger to them. take my Dodge Charger to them. More
by GTHOMAS350
October 06, 2024
Got my daughters 2008 Charger srt8 back fron the dealership and my daughter states that she smell fuel. Then it went away when she came home. Then the fuel level sensor was not working. I installed dealership and my daughter states that she smell fuel. Then it went away when she came home. Then the fuel level sensor was not working. I installed a new pump in the Dodge Charger srt8 in August and never had a problem. Got it back from the dodge dealership then that’s not working now. Had to pump the fuel pump out and found out that it was some sticky glue type stuff on the floating ball that was keeping it down. So I had to replace that. Then Leaking fuel from the passenger side pump because when the technician removed it to check it. He didn’t install the gasket back properly so when you fill the fuel tank up then it leaking which caused the fuel smell. So I’m not happy. Very poor craftsmanship. More
by Not Happy with Dodge dealership service
Employees Worked With
Other Employees :
Mechanic did not do a good job.
September 30, 2024
Nicole and Kathy went out of their way to make my first service call a positive experience. Despite the bed liner repair requiring an unexpected overnight stay for my new truck, their professionalism, enth service call a positive experience. Despite the bed liner repair requiring an unexpected overnight stay for my new truck, their professionalism, enthusiasm, and kindness leaves me with only positive feedback. They were both a real credit to your dealership! More
by tjamesq
Employees Worked With
September 29, 2024
They Kept me very updated on the status of my service. Thank you very much. Thank you very much. More
by JOSHUA.D.HIGGINS
Employees Worked With
September 29, 2024
Nicole was friendly, professional and knowledgeable. No complaints but found it a little frustrating that my vehicle was there for nearly 8 hours. Service guy attempted to run software update a couple o No complaints but found it a little frustrating that my vehicle was there for nearly 8 hours. Service guy attempted to run software update a couple of times to no avail. recommend new radio for $900+. Bright side - Nicole gave me my first duck! #duckduckjeep More
by VWub
Employees Worked With
September 29, 2024
The people that works at Southern chrysler dodge jeep ram are great sufficient Fast And very knowledgeable are great sufficient Fast And very knowledgeable More
by EIHN22
Employees Worked With
