Southern Chrysler Dodge Jeep RAM Chesapeake

Very friendly employees. I like the new process of setting up a service appointment and getting a text with all the service writer contacts I like the new process of setting up a service appointment and getting a text with all the service writer contacts More

On time, short wait time, and great service! I really like the fact that there was no attempt to upsell me. This fact alone would keep me coming back. I'm okay with suggestions but I do not like I really like the fact that there was no attempt to upsell me. This fact alone would keep me coming back. I'm okay with suggestions but I do not like to be up sold when I bring my vehicle in for an oil. Change. More

Service appt readily available & completed in a timely, efficient manner. Service personnel were friendly & professional. efficient manner. Service personnel were friendly & professional. More

Angela Johnson was accessible, timely, and pleasant to work with. I would work with her again. work with. I would work with her again. More

My appointment was at another dealership but they were able to still help me with my inspection able to still help me with my inspection More

Angela is an amazing service rep. . I wouldn't want to deal with anyone else. She is through politely very attentive. . I wouldn't want to deal with anyone else. She is through politely very attentive. More

I have purchased my truck from this dealership and come often for an oil change. They made an appointment it was smooth painless and effective often for an oil change. They made an appointment it was smooth painless and effective More

They were originally blaming the warranty for not paying enough, saying it only paid for two hours… In reality they paid for over 4 hours, including a two hour diagnostic fee. For a problem that had already enough, saying it only paid for two hours… In reality they paid for over 4 hours, including a two hour diagnostic fee. For a problem that had already been diagnosed, pointed to the exact broken bolt (passenger side, front) a common problem. Ontop of receiving this diagnostic fee, they tried requesting more hours to diagnose an airleak (again pointed out passenger side rear, coming from the airhose) overall would not recommend, priority ended up repairing my air suspension, going through warranty and waving my deductible due to this dealership seemingly unethical practice, I paid 900 out of pocket, when i was quoted 1148 if i didnt go through warranty, make that make sense. More

Service is always fast and the staff is always polite. Ive never had a single problem there and they take great care of my RAM and wrangler. Ive never had a single problem there and they take great care of my RAM and wrangler. More

They were very professional! I had an issue with a “rattling noise” after I picked my jeep up. I went right back. The service technician offered to have someone ride with me. Car I had an issue with a “rattling noise” after I picked my jeep up. I went right back. The service technician offered to have someone ride with me. Carson came along and to my absolute embarrassment he noticed it was because my passenger visor was not clipped. He calmed my embarrassment and tells me it’s okay happens all the time. He was very kind about it as well. Even when I felt so embarrassed. More