Southern Chrysler Dodge Jeep RAM Chesapeake

My appointment was at 10am for oil change and state inspection. I didn’t have to wait long. Took about an hour inspection. I didn’t have to wait long. Took about an hour More

Up charged car still not fixed went in store Starr got battery and sound from front end they replaced a motor Mount that was not the problem also they played to that I may have slight oil leak and got tha battery and sound from front end they replaced a motor Mount that was not the problem also they played to that I may have slight oil leak and got that fixed. $3400 later what I went in for still making noise I think they want me to trade cart in so they raised prices but my keep in great shape More

I can’t judge the whole service dept. by my bad experience. But I can judge the management & quality control, or lack of. Customer is definitely not number 1. Neither is customer satisfac by my bad experience. But I can judge the management & quality control, or lack of. Customer is definitely not number 1. Neither is customer satisfaction. It’s pretty bad when you show them they are wrong and they still won’t do anything about it. More

Great service, and it was very professional. The service provided was excellent and it didn’t take long to start getting on my way. The service provided was excellent and it didn’t take long to start getting on my way. More

Lack of communication is really bad with this place. They were actually helpful but would never call me. To this day, I am still waiting for a call about a replacement part order to replace the brand They were actually helpful but would never call me. To this day, I am still waiting for a call about a replacement part order to replace the brand new mirror they installed 2 days prior. That was 3 weeks ago. Crickets... More

I have always used yall to service my Jeep and love the customer service! The people are always ready to help in anyway and also let you know the latest offers that are going on! customer service! The people are always ready to help in anyway and also let you know the latest offers that are going on! More

This was our first time coming to this particular dealership. The customer service was excellent and they were very thorough in explaining everything that was done. dealership. The customer service was excellent and they were very thorough in explaining everything that was done. More

They were professional and met my needs concerning my car. I received my car back faster than I expected and that was amazing!! car. I received my car back faster than I expected and that was amazing!! More

I am pleased to have this dealership near my home. I like the welcoming attitudes from everyone. Only thing I a bit skeptical of the service on my truck because my check engine light is on now but tha I like the welcoming attitudes from everyone. Only thing I a bit skeptical of the service on my truck because my check engine light is on now but that was not on when I dropped off my truck. But I still will return for future service. More

Mike and the team were AWESOME! ! My service manager (Mike) made me feel like my issue (and me) was the most important. He maintained contact, provided timely updates, and most imp ! My service manager (Mike) made me feel like my issue (and me) was the most important. He maintained contact, provided timely updates, and most importantly resolved my concerns. Appreciated being able to speak directly and get feedback from the repair techs. Extremely happy! More