Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Southern Chrysler Dodge Jeep RAM Chesapeake
Chesapeake, VA
1,051 Reviews
At Southern Chrysler Dodge Jeep RAM Chesapeake, we have a strong and committed sales staff who excel at satisfying our customers' needs. Feel free to browse our extensive new cars like the 2020 Jeep Cherokee, request more information about vehicles, set up a test drive or inquire about financing. We look forward to serving you soon!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,051 reviews
June 27, 2024
Was a customer of Hall Jeep, excellent service. My 2015 Jeep needed extensive service and Hall was wonderful. Spent $4500 on my repair. Southern is a nightmare. Confirmed my service with the sp My 2015 Jeep needed extensive service and Hall was wonderful. Spent $4500 on my repair. Southern is a nightmare. Confirmed my service with the specialist, then my son followed me to Southern, and the woman at the service center was rude, and stated repeatedly, "We have no record of you scheduling service, you must have called the wrong location." She argued with me and I ended up walking out. Her comment to me, "Have a NICE day sir." I went to Starr Motors and got the repair, which was $3500. The communication and service was great at Starr! I will not bring any of my 4 cars (one Jeep 2015, one GMC truck 2014, and two Toyota 4-Runners) to Southern. BTW, I called Kevin twice and texted him twice through the Southern website. No response. I am writing a letter to the General Manager. I am also in the market for a new Jeep and I will be custom ordering it. Certainly not from Southern. More
by m.bono
Employees Worked With
Ashley? or Angela? , Kevin Cooke
June 25, 2024
The most dog xxxx dealership I’ve ever been to would not recommend this dealership recommend this dealership More
by Jesse
Verified CustomerEmployees Worked With
June 25, 2024
They got me in very quick took care of my issues with my oil change and sent me on my way very pleasant and cooperative oil change and sent me on my way very pleasant and cooperative More
by G24EDWARDS
Employees Worked With
Other Employees :
Don’t know who it was, but gave me good service
June 24, 2024
Quick service. Great updates on the repairs being performed. Service rep. was able to explain what was done to the truck and why. Great updates on the repairs being performed. Service rep. was able to explain what was done to the truck and why. More
by BRANDO114
Employees Worked With
June 23, 2024
Repair work was done well. Charges were not explained at all. Communication on schedule was poor. Had an appointment specifically for the problem we had, yet was not told ve Charges were not explained at all. Communication on schedule was poor. Had an appointment specifically for the problem we had, yet was not told vehicle wouldn’t be ready until end of day. Wasn’t a problem, but communication would have been appreciated. Pick up was poor. Weather was perfect, vehicle was brought inside where it was trapped instead of just bringing it around front for pick up . More
by comet-caliente
Employees Worked With
Liv Williams
June 22, 2024
Keep me informed on the progress and was very professional. Help me out with what was going on with my truck professional. Help me out with what was going on with my truck More
by Foster
June 21, 2024
Was able to get an appointment same day and happy with seeing a video on the process of my inspection being handled. seeing a video on the process of my inspection being handled. More
by Daisy Williams
Employees Worked With
June 18, 2024
Detailing ruined the windshield of the brand new vehicle I bought. There apparently aren’t any working phone numbers and service is terrible to deal with. I bought. There apparently aren’t any working phone numbers and service is terrible to deal with. More
by Keleeeee777
Employees Worked With
Alex
June 18, 2024
I have bought about 8 cars from you I sent a email to Daniel roebuck and never got a reply Daniel roebuck and never got a reply More
by Lenzy Hill
Employees Worked With
