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Southern Chrysler Dodge Jeep RAM Chesapeake

Chesapeake, VA

4.3
885 Reviews
At Southern Chrysler Dodge Jeep RAM Chesapeake, we have a strong and committed sales staff who excel at satisfying our customers' needs. Feel free to browse our extensive new cars like the 2020 Jeep Cherokee, request more information about vehicles, set up a test drive or inquire about financing. We look forward to serving you soon!
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3353 Western Branch Blvd

Chesapeake, VA

23321

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Showing 885 reviews

November 01, 2024

Very friendly and professional service. They're thorough and have excellent communication. This is the only place I take my car. More

by gardnermb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Johnson
October 31, 2024

Service knows very little about Ram trucks. He misled me on problem with my truck costing me an unnecessary $100 More

by dougknight10
Recommend Dealer
No
Employees Worked With
Neither of the reps shown
October 31, 2024

Very poor. Your customer didn't seem to be aware of anything concerning Ram trucks. He misled me costing me an additional $100 More

by dougknight10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Neither of these reps. It was a gentleman with a patch over one eye
October 30, 2024

Our rep, Mike was very nice and always responded to my calls & inquiries in a timely manner. Had to bring car back to later fix the main issue as it was hard for the tech to pinpoint the issue. Overall, e More

by Jeep-Hill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Anderson
October 29, 2024

Day after I picked up my truck the engine light came back on and still is all the time More

by zzanimalzzAnimal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2024

Great place to have your vehicle serviced. They were very respectful and did what they said. More

by stevoo8763
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela
October 29, 2024

My appointment was at 10am for oil change and state inspection. I didn’t have to wait long. Took about an hour More

by scg1211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2024

Up charged car still not fixed went in store Starr got battery and sound from front end they replaced a motor Mount that was not the problem also they played to that I may have slight oil leak and got tha More

by jamalblizzard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicole Bandera
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Griffith
2.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2024

I can’t judge the whole service dept. by my bad experience. But I can judge the management & quality control, or lack of. Customer is definitely not number 1. Neither is customer satisfac More

by John Jacobs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer Griffith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley, my service advisor or whatever ,she was great. Couldn’t ask for nicer person , very helpful.
October 26, 2024

Great service, and it was very professional. The service provided was excellent and it didn’t take long to start getting on my way. More

by turnercvt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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