Southern Chrysler Dodge Jeep RAM Chesapeake

Very polite and respectful great spirit and personality, very friendly and easy to work, Qiuick and accurate communication was was great as well all around great experience very friendly and easy to work, Qiuick and accurate communication was was great as well all around great experience More

They always do a great job and everyone is so friendly! I take a book and relax while waiting. I take a book and relax while waiting. More

The staff is very friendly and the service was quick. They took care of the concerns I had. They took care of the concerns I had. More

Took 3 weeks Tried to call several times went to voice mail To far Ok mail To far Ok More

Dealership very quick and polite to get my vehicle in. Waiting area was very accommodating. Nice area to set a laptop and work. Waiting area was very accommodating. Nice area to set a laptop and work. More

The service department team is very courteous and nice. They see to that you are satisfied with your vehicle They see to that you are satisfied with your vehicle More

Called the shop, needed an inspection as soon as possible due to it being expired. The manager due to it being expired. The manager More

I have purchased two vehicles from this dealership. It has been a pleasant experience. Thank you It has been a pleasant experience. Thank you More

The culture of this organization is very simply lie cheat and steal . Integrity accountability honesty are not words these folks believe in. If you choose to bring your vehicle here you should at least requi and steal . Integrity accountability honesty are not words these folks believe in. If you choose to bring your vehicle here you should at least require video of your car and what they say is recommended . This advisor "Bethany " will tell you need to pay them to fix things on your car there is nothing wrong with. After picking our car up from a normal oil change service the car broke down within one mile and after we had the car towed back she informs us that the drive belt came off and is leaking fluid and emails an estimate of $1340.00 to replace the drive belt , drive belt tensioner and also need to replace the thermostat and housing . Finding this highly doubtful we have the car towed to a local reputable repair shop and to no surprise they found none of these items were bad and need replacing . what ever they did they fixed and covered up and decided that we should pay them $1340.00 dollars for there trouble . Doing this to customers only makes me wonder how bad they are stealing from the manufacturer . So bring your car to these people knowing you can not trust them and get what you get or find somewhere other than this company for your vehicle . More

This is the second time we have had service at this dealership. The first time we made an appointment only to find out once we got there that the service was not available on a Saturday and we ended up dealership. The first time we made an appointment only to find out once we got there that the service was not available on a Saturday and we ended up having to leave the vehicle for three days. Luckily, we had our other car with us in town because we live over an hour away. This visit was not much better. Went up to have an issue looked at and was told no rentals were available that we would have to come back the next day. The dealership is not close to our home so we had to burn unnecessary gas to come back. I don’t understand how there were no rentals available when the workers can pick a car from the lot and drive it for a daily commute. When you spend as much money as we have on an expensive vehicle, the least they could have done was given us a used car to drive home and bring back the next day. The girls in the service department were very friendly and helpful but this is the second time we have had service And we’re not that pleased with how things were handled. My recommendation is to make rentals more available, especially for customers who have to drive quite a distance to get there for service. The general manager drives a 2024 $72,000 Jeep off the lot as a daily commuter , but we could not use a used car to get us home for the evening. We were not happy to say the least. More