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Sandy Sansing Chevrolet of Foley
Foley, AL
55 Reviews
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Showing 55 reviews
February 02, 2025
Everyone is so helpful and friendly. We have purchased 4 vehicles from Sandy Sansing in Foley. Chris, Don, Mark, Johnny and so many others are the best! We have purchased 4 vehicles from Sandy Sansing in Foley. Chris, Don, Mark, Johnny and so many others are the best! More
by karan.tiblier
Employees Worked With
Chris, Don, Mark, Johnny
October 17, 2024
I first want to say this would be a 1 star, but I will give it a 2 because of the service the Pensacola location provided. I tried to schedule test drives for several vehicles at the GMC and the Nissan lo give it a 2 because of the service the Pensacola location provided. I tried to schedule test drives for several vehicles at the GMC and the Nissan locations in Foley. I clearly asked for specific cars to drive, and both times the main car I wanted to test drive, a Kia Sportage, wasn't at the locations but yet wanted me to come back another day to waste my time. The answer is no. If I ask for these cars to be available, the expectation is for them to be available. At the minimum, there should be a call made saying which cars aren't here so I know not whether or not to come. Even though I wasn't able and STILL not able to test drive a Sportage, there was a Mazda CX9 2023 car I was interested in at the Foley location. This place would have sold me a car that had a damaged grill and a front bumper that needed to be replaced. They expected me to pay what was being asked and not include a power train warranty. I understand places don't want to take losses, but I have no doubt the car would have been sold to me in this condition if I agreed to buy it, and I would have taken the loss. Additionally, the autocheck shows an accident but doesn't state where the damage was or how severe the accident was. Obviously, I have an idea where the damage occurred, but Sandy Sansing is expecting me to take a risk while not wanting to provide a warranty, which should be included in a damaged car like this. I was even still considering purchasing said vehicle as long as a powertrain warranty and fixing the damage were included. No one at the Foley location would even look into or investigate any further about the accident claim and treat it as if it wasn't a big deal that the car had an accident reported, even though they were asking me to pay almost 27k out of my pocket for it. It took me going to the Pensacola location, where the staff actually looked more into the incident where the damaged grill and broken bumper were discovered. So I will give xxxxxxand a thank you in this regard. However, I was also told I would be getting photos, and I had to call multiple times because the person I spoke with never sent them, just to be told the person I spoke to and her backup were off today. It takes another salesperson to finally get the photos. Sandy Sansing definitely tried its best not to do business with me. To top it all off, I still, as mentioned above, NEVER test drove a Sportage. Obviously, they want me to take my business somewhere else, which is a shame because I could afford any car on their lot. I recommend people look elsewhere when trying to buy a car. More
by mbow231
Employees Worked With
Jewel, Jayden, William, David, Recbecca
October 17, 2024
The service is awesome didn’t buy from them and they still offered transportation for me while my vehicle was in service! That my friend is the way to do. Business!!! still offered transportation for me while my vehicle was in service! That my friend is the way to do. Business!!! More
by todwr
Employees Worked With
Ashley Hannah
August 12, 2024
This is for the Nissan sales team in Foley. Very unprofessional! Out for themselves. I would not give them one penny of my money. It was so bad I picked up my part I ordered and will find s Very unprofessional! Out for themselves. I would not give them one penny of my money. It was so bad I picked up my part I ordered and will find someone else to install. More
by lawman-todos-0w
Employees Worked With
Salesman
June 18, 2024
I brought my car there twice in 30 days and paid for diagnostics and repairs twice, broke down on the way home from Sandy Sansing Chevrolet in Foley Alabama after spending $700. Customer service was rud diagnostics and repairs twice, broke down on the way home from Sandy Sansing Chevrolet in Foley Alabama after spending $700. Customer service was rude and probably trained to gaslight all of the customers into thinking the poorly functioning automobile and their lack of expertise in fixing it it, is somehow the customers fault. More
by john
Employees Worked With
Greg
February 29, 2024
We purchased a brand new 2023 Tahoe only 26 miles on it super happy until we get going down the road and our diesel fuel rail goes out in the Tahoe was told that it’s just a GLITCH a week later finally get super happy until we get going down the road and our diesel fuel rail goes out in the Tahoe was told that it’s just a GLITCH a week later finally get vehicle back and just to find out that they messed up on the paperwork couldn’t get a tag, got a penalty for not getting our tag in time. Then had to get another paper signed and returned to them for them to sell the vehicle again then everything was great until now less than 7800 miles our emission system goes out and they tried to call me and tell me that it’s my fault that it went out because we didn’t flush a filter. I’m totally sick of this place. I really don’t think we will be back here Best part of the experience was Sarah E. More
by Brandon8065
Employees Worked With
Sarah E.
December 22, 2023
Purchased a used car 33 days ago from Sandy Sansing Foley Al paid cash shortly the oil change lite came on called the sales person to inform him he said they just did not reset it, Talking my to PetSmart pup Al paid cash shortly the oil change lite came on called the sales person to inform him he said they just did not reset it, Talking my to PetSmart puppies to be groomed the car started driving bad and the warning lite came on I returned home, The next the car would not start call they sent a wrecker thinking they were coming to pick it up she said she was told just to jump it off not to take it to the shop charging me 75 dollars for nothing, Call the office they would take the call put me on hold and not answer, I did not need them to call a wrecker I have AAA if I need a jump, I use them in Pensacola where I purchased 2023 BMW there one other thing they answer their phone' The car had no spare tire no jack i gust they needed the spare tire and the jack for another car, This is my first and my last time buying anything from them. More
by lwhite
Employees Worked With
Nathon Pilkington
November 20, 2023
Salesman was great, that’s about the only good thing about this dealership. Charged me nearly 5k over book value on a 2014 Silverado. Haven’t even owned truck a month and had to replace radiator, front about this dealership. Charged me nearly 5k over book value on a 2014 Silverado. Haven’t even owned truck a month and had to replace radiator, front struts, all tires and rims because two of the rims were cracked and all four tires were bald to a point where truck was too dangerous to drive, only back door speakers work front speakers do not. The list just goes on…I will never buy from Sandy Sansing Chevy Foley again in my life, crooks I’d get a better truck at a buy here pay here . More
by Thomas
Employees Worked With
Vann
November 10, 2023
They were great selling me the car on 10/16/23. It was a used 2020 Cadillac Escalade and sold as is. I paid $54 k for it . Less than a month later - 11/10/23 I’m having issues with breaks. I reache It was a used 2020 Cadillac Escalade and sold as is. I paid $54 k for it . Less than a month later - 11/10/23 I’m having issues with breaks. I reached out to Sandy Sansing to see if they would take my car in and tell me what the problem is , I was told their next available appointment was on Thursday . I spoke With the General Manager and asked if they would give me a loaner car since I just made this purchase. He told me they did not have any loaner cars and he did not know what to tell me and practically hung up on me. I called multiple times asking them to help me with getting the car diagnosed and every single person blew me off. One of the receptionists told me that her records show that I had the car for 70 days which is false . Not one person said: oh my gosh I’mSorry you are having issues . Not one person was willing to make sure that car got in for service ASAP . I just bought it , $54 K is a ton of money . I understand the rule on sold as is, but I bought cars from big and small dealers before and they were always willing to fix the issue within the first month . Not Sandy Sansing in Foley . They made their money - out of sight out of mind . I have never been treated so badly by a car dealer in my life . More
by Magdalena
Employees Worked With
Austin, Darren
October 09, 2023
Called, left message with two different sales staff. Never got a follow up call. Both of then e-mailed me with phone numbers to contact them. This must be some type of scam. Never got a follow up call. Both of then e-mailed me with phone numbers to contact them. This must be some type of scam. More
by blszr@msn.com
Employees Worked With
Sandi sansing & Josh lindsey
