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Southern Chevrolet Newport News

Newport News, VA

4.6
650 Reviews
The team at Southern Chevrolet would like to welcome you to our dealership in Newport News, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
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12920 Jefferson Avenue

Newport News, VA

23608

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Showing 650 reviews

September 25, 2026

It was quick and easy. I appreciated the video that was sent. And the gentleman who changed out was pleasant and friendly. More

by Klarue24
Recommend Dealer
Yes
September 24, 2026

I came in for just an oil change, but they tried to sell me several services and kept me waiting for over an hour and a half. It would have been longer had I not pressed them. I know the car was on the rack More

by SUENEDP
Recommend Dealer
No
Sep 24, 2026 -

Southern Chevrolet Newport News responded

We're sorry for the wait and the unexpected service recommendations during your visit. Please feel free to email us at socialvne@drivingsouthern.com with your contact information and a manager will reach out to you directly to resolve this. We aim to provide quality and efficient service.

September 22, 2026

Very courteous and respectful from beginning to end of the service appointment. Maintenance completed in a timely manner. Great job. More

by mlee1206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2026 -

Southern Chevrolet Newport News responded

Thank you for the fantastic review! We're glad our team met your expectations with courteous and timely service. Your satisfaction is our priority, and we look forward to your next visit!

September 19, 2026

The service manager is a great guy but the fact that the techs have not been able to fix my car after putting money into repairs is unexceptable!!! More

by Dandeegal
Recommend Dealer
No
Sep 21, 2026 -

Southern Chevrolet Newport News responded

We're sorry to hear about the challenges with your vehicle repairs. Please feel free to email us at socialvne@drivingsouthern.com with your contact information so we can address your concerns directly. We value your feedback and are dedicated to ensuring a better experience.

September 15, 2026

I went in for routine maintenance which resulted in needing a wheel alignment. My issue is that the appointment ended up taking almost 4 hours - too long! More

by Robszuk
Recommend Dealer
Yes
Employees Worked With
John
Sep 17, 2026 -

Southern Chevrolet Newport News responded

Thank you for sharing your experience. We apologize for the extended wait time during your visit. Please feel free to email us at socialvne@drivingsouthern.com with your contact information so we can address your concerns directly. We are committed to providing efficient and reliable service.

September 14, 2026

Dealer staff and service staff friendly helpful and transparent. Knowledgeable and customer focused. I have had no real issues with them, I have also not purchased a vehicle directly through this south More

by mitchellshon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2026 -

Southern Chevrolet Newport News responded

Thank you for your review! It's great to hear that our service and dealer staff met your expectations with their friendliness and transparency. We aim to provide quality service and hope to see you again soon.

September 13, 2026

Attentive. Very informed of services and availability. Very personal with customers. Bridget and the tech were excellent in answering my questions, diagnosing, More

by Keysck88
Recommend Dealer
Yes
Employees Worked With
Bridget Dempsey
Sep 15, 2026 -

Southern Chevrolet Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 13, 2026

Professional, courteous They saw me right away and took care of all of my issues. More

by Debbiebyrd55
Recommend Dealer
Yes
Employees Worked With
John
Sep 15, 2026 -

Southern Chevrolet Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

September 12, 2026

Made an appointment for an oil change for 9:30. Waited in waiting room. My vehicle wasn't brought in until 11:40. I didn't get my vehicle back until almost 1300. More

by Kevinfcuster
Recommend Dealer
No
Sep 15, 2026 -

Southern Chevrolet Newport News responded

Kevin, we apologize for the extended wait during your oil change appointment. We understand your frustration, and a manager will reach out to you soon. Thank you for your patience and for bringing this to our attention.

September 10, 2026

John Sherman, service advisor was very professional and helpful with my car Service to make sure my car is stay safe on the road More

by Dominiquelee1993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2026 -

Southern Chevrolet Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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