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Southern Buick GMC Greenbrier - Service Center

Chesapeake, VA

4.0
377 Reviews

377 Reviews of Southern Buick GMC Greenbrier - Service Center

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August 25, 2024

The costumer service is very poor . They lack communication and professionalism i experienced was not acceptable. More

by CHOMEL PATRICIA ANN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
August 25, 2024

Rebecca has excellent customer service and the mechanic did a wonderful job at cleaning my headlights. More

by Jayninegreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca service department
August 25, 2024

They didnt do my inspection that was scheduled. It is about to expire and needed new stickers. More

by alexisn20
Recommend Dealer
No
Employees Worked With
Dont know
August 25, 2024

Always professional when I come up there never had a problem with southern Buick GMC would like to keep my Tahoe maintenance with Southern Buick. You are the best. More

by PETECASON1220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Winston Whitehurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2024

Service Center did a great job scheduling and keeping me informed. Only negative is parking, but your service folks helped with that, too. More

by JRCHARRON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike and Tani
August 24, 2024

Way too long wait times, especially since they invite walk ins( my personal experience). I hope it will get better. More

by Rodney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie
August 24, 2024

Everyone was kinda and respectful. And it was clean and efficient. Nobody else I think tops this dealerships service center More

by SMTUBBS03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justyn Makley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Potts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Cunnigham
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2024

Tani has amazing customer service and made the experience smooth and easy. She is a great representative for the dealership and an absolute pleasure to work with. More

by DIMETRICEBELLAMY
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tani
August 24, 2024

The service I received was great. they were done in a timely manner very courteous . More

by LADYJ1489
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
August 24, 2024

See previous comment. This service center is rude and provides less service than the past. More

by NANCYLIETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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