Southern Buick GMC Greenbrier - Service Center

Need more communication don't provide loaner don't offer rides don't have knowledge of coupons good work on cars staff was nice when people call for a update on they that's what I want not the name of my ad rides don't have knowledge of coupons good work on cars staff was nice when people call for a update on they that's what I want not the name of my advisor that's not what I ask you leave a voice mail for what they don't call back then when I get a ride up there oh I didn't call you you gone give me time to work on yes I sure am if you would have returned my call or let me know what was going on I would not be up here but know I am More

It was done quickly and efficiently. They kept me up on what needs to be done. Britania the service rep was knowledgeable and efficient. They kept me up on what needs to be done. Britania the service rep was knowledgeable and efficient. More

Very nice and professional. Gives informative information regarding your vehicle maintenance. Great customer service given. Gives informative information regarding your vehicle maintenance. Great customer service given. More

Everything was taken care of in a timely manner! Staff was awfully kind and ensured proper care. Staff was awfully kind and ensured proper care. More

No issues. Everyone was polite and accommodating. I will continue to use all the available services. Everyone was polite and accommodating. I will continue to use all the available services. More

They have always done great work and did me right, I will continue to be greatful for what you guys do for me,great job happy customer continue to be greatful for what you guys do for me,great job happy customer More

Good people and workers. Like Southern Hospitality and the perks that are included with it. Like Southern Hospitality and the perks that are included with it. More

I always receive great service from the dealership. My vehicle has been a wonderful value. My vehicle has been a wonderful value. More

This was the best experience I’ve ever had at a dealership! Honesty, integrity and value is just part of what I like about them! dealership! Honesty, integrity and value is just part of what I like about them! More

They had my car for an entire day for a factory re-call for parking assist. After having the car for the full day they still could not get it programed! Therefore, the parking assist still does not work for parking assist. After having the car for the full day they still could not get it programed! Therefore, the parking assist still does not work - so what good did it do to have installed!! I was told the next time I was in for my oil change they would attempt to try again. Bad, bad ethics! This is not the first time I have been totally dis-satisfied with this service department or this dealership as a whole. But as far as this service dept., it is definitely old and outdated unlike so many other dealerships in our area. The next time I go to buy a Buick, I will be going to another dealership that has a much more sufficient and welcoming service dept. I have always had my cars serviced at the dealership I purchased them from but this one is at the bottom of the list!! I will probably be going to the GM dealership down the street for the remainder of my service visits. More