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Southern Buick GMC Greenbrier - Service Center

Chesapeake, VA

4.0
384 Reviews
Call Service Center (757) 424-6380

384 Reviews of Southern Buick GMC Greenbrier - Service Center

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May 29, 2024

S Warder checked me in and even tho I was early for my appt. He was kind and helpful. They were very fast and I was out of the dealership quickly. I will be using them more often. More

by DONNAFA1961
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Christiana helped me set up my appt for a time that worked for me.
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May 29, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 29, 2024

Service was good will bring my vehicle here if i have any maintenance issues with it. More

by JUDDCAESAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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May 29, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 29, 2024

Thank you for your professionalism. Kindness, very respectful, I will recommend you guys. Thank you More

by mswestkey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean
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May 29, 2024 -

Southern Buick GMC Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 28, 2024

Rey friendly and courteous but I couldn’t get my recall fixed because they had to order a part More

by Rlajpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parts department
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May 29, 2024 -

Southern Buick GMC Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 28, 2024

Everyone had great customer service! The car was out in a timely manner. Thanks so much! More

by Michele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember her name
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May 29, 2024 -

Southern Buick GMC Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 28, 2024

I am very thankful for selecting Buick GMC as my dealership, because they have gone above and beyond what they had to do to make me a satisfied customer. Very respectful, Rev. Joe Welch More

by jcwelch1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hallal
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May 29, 2024 -

Southern Buick GMC Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 27, 2024

Able to fit me in and complete everything I requested. I waited for the vehicle and was impressed with the little bit of time i needed to wait. More

by CTONEY9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not suer
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May 29, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 27, 2024

Dedicated to quality, completion and kindness. Do plan ahead, as same day/express work is hard to receive. More

by ADJ3TS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren in Service Dept
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May 29, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 27, 2024

The last time I had my car serviced at southern Buick they took car of my car real good .I like Southern Buick. More

by lamontridley89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The only employee that I'm familiar with Is Mr Dean..He takes care of me.
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May 29, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 26, 2024

Daniel Yohn was the advisor assigned. He did not communicate with me at all. Horrible More

by kristine_ford3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Yohn
Report | Print
May 29, 2024 -

Southern Buick GMC Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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