Southern Buick GMC Greenbrier - Service Center
Chesapeake, VA
385 Reviews of Southern Buick GMC Greenbrier - Service Center
I have had pretty good luck with oil changes and now this recall. They insist my truck doesn't have grease fittings and it does. I grease them myself and honestly wouldn't want them to do it because I figure recall. They insist my truck doesn't have grease fittings and it does. I grease them myself and honestly wouldn't want them to do it because I figure if they don't know it has them they probably would pop the boots over greasing them. So I live with it. More
The Service Manager (Lauren) is great, she was very approachable and kept me informed of my service (punctured tire), and the service was fast. approachable and kept me informed of my service (punctured tire), and the service was fast. More
Takes too long. Appt at 8:30 @ 3:00 noone had touched it. So I went up there and took it home. Went somewhere else. You have more customers than you have employees Appt at 8:30 @ 3:00 noone had touched it. So I went up there and took it home. Went somewhere else. You have more customers than you have employees to handle the demand you have. Very bad business. I will not come back there. More
They are very friendly at the front desk. They are also fast and efficient during my oil change. They are also fast and efficient during my oil change. More
The initial reason for my appointment was to get my AC fixed and I’m still having problems with my AC cutting off so it’s still works when it wants to. Also, if I use my AC to blow heat only two sides of fixed and I’m still having problems with my AC cutting off so it’s still works when it wants to. Also, if I use my AC to blow heat only two sides of the front actually blows out heat in the rest blows out cool air. More
Upon arrival a temporary mat was placed in my vehicle to keep it clean. Although my car didn't pass inspection I was given all the information I needed to correct. I appreciate the honesty and integrity of keep it clean. Although my car didn't pass inspection I was given all the information I needed to correct. I appreciate the honesty and integrity of Southern Buick GMC Greenbriar. More
I took my car in for a tune up and an a/c overhaul. I went back THREE times, was charged $1200.00 and neither problem was resolved thoroughly. The people were fine but the repairs left much to be desir I went back THREE times, was charged $1200.00 and neither problem was resolved thoroughly. The people were fine but the repairs left much to be desired. More
The staff were extremely pleasant and helpful. I was happy with the speed in which the car was completed. I was happy with the speed in which the car was completed. More