Southern Buick GMC Greenbrier - Service Center
Chesapeake, VA
233 Reviews of Southern Buick GMC Greenbrier - Service Center
Very clean and organized place to have maintenance done. Nice waiting area with clean bathrooms. Nice waiting area with clean bathrooms. More
I have purchased 20 vehicles from this dealer and have had them all serviced there. As of late, the time to get an appointment is very long. Plus I just spent 780.00 for a tune up and fuel service yesterd had them all serviced there. As of late, the time to get an appointment is very long. Plus I just spent 780.00 for a tune up and fuel service yesterday and have to take it back. Performance should be wonderful and it's not. More
First the shop is old and outdated Dirty needs upgrading badly.the last visit took to long to complete the service writer did not keep me updated about the repair.The shop mechanics seem poorly trained. The badly.the last visit took to long to complete the service writer did not keep me updated about the repair.The shop mechanics seem poorly trained. The shop seemed like they were low on staff. More
I’m pleased with the work. The wait time is sometimes a little too long but overall the service is great. My sales rep is very helpful in explaining the service being provided. The wait time is sometimes a little too long but overall the service is great. My sales rep is very helpful in explaining the service being provided. More
Very pleased with Southern Buick. The service personnel very helpful especially Jeri and Chris. Very clean and comfortable waiting area. The service personnel very helpful especially Jeri and Chris. Very clean and comfortable waiting area. More
Dropped vehicle off for state inspection. Alignment and fuel system clean was recommended. We approved both to be done. At the end of the day I was unable to get ahold of anyone to find out i Alignment and fuel system clean was recommended. We approved both to be done. At the end of the day I was unable to get ahold of anyone to find out if vehicle was done. Finally got someone only to find out recommended (and approved) work was not done. Now another day without vehicle. Very poor communication this visit - which was not the norm in the past. I hope the future is a positive one More
An error was made recording my mileage in/out for an oil change and no one calls me back to remedy the problem. It’s serious because of warranty specs and mileage requirements change and no one calls me back to remedy the problem. It’s serious because of warranty specs and mileage requirements More