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Southern Buick GMC Greenbrier - Service Center

Chesapeake, VA

4.0
379 Reviews

379 Reviews of Southern Buick GMC Greenbrier - Service Center

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July 27, 2024

The service department has always taken care of the problems I’ve had with my 2023 First edition Hummer. I appreciate that. More

by KERNEYRENTALPROPERTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
July 27, 2024

I had to elevate my concerns to the general manager and corporate before receiving any feedback or updates from the service department. Additionally my vehicle is constantly placed behind several others on More

by BOONE54321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The complete service department
July 26, 2024

I was very pleased with the service at Southern Greenbrier after having issues with Southern Lynnhaven where I bought the car. Antwan in service could not have been nicer and more helpful. Thank More

by EllenP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antwan Pair
July 26, 2024

Fast and great service. I dropped off my truck and wasn’t really in a rush so I got a call a couple hours later and it was good to go. Fair prices and great customer service More

by matthew.a.driggers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Winston Whitehurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Burtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Fitzgerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
D'Aundre Whitfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Concepcion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanell Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katrina Gill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Holley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fritz Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2024

They are quick, efficient and thorough. They were done with the recall to my vehicle in fine time and were very courteous. More

by MLB111052
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know anyone's name but they were all nice.
July 25, 2024

They only have a couple technicians Steve was awesome and repaired my encore but as far as service writers really suck to put it nicely. They couldn’t even give me a loaner vehicle I had extended warranty bu More

by Tracy Vespoli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve in the service department was awesome
July 24, 2024

That was the best service I’ve ever had. No dealer can beat this one! More

by foxjacob360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob fox
July 23, 2024

I waited 5 hours just for an oil change. And I had an appointment that day. More

by rosamariano18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t no know names
July 20, 2024

Refused to return phone calls, confirm service PRIOR to appointment, or communicate service requirements in a timely manner. More

by lacy.krell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No body
July 20, 2024

Trusted dealership. Ive been going to them for over ten years now for all my services. More

by neo_edd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team
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