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Southern Buick GMC Greenbrier - Service Center
Chesapeake, VA
376 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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376 Reviews of Southern Buick GMC Greenbrier - Service Center
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November 06, 2024
Drop off area congested. Checks in counter unkempt and dirty. Waiting area dirty, old chairs, and noisy. Would not recommend for service at this location. Checks in counter unkempt and dirty. Waiting area dirty, old chairs, and noisy. Would not recommend for service at this location. More
by LMABNEY61
Verified CustomerEmployees Worked With
Don’t remember the names
November 06, 2024
They couldn't align my truck was having problems with machine tried several times was there 5 hrs had a 8am appointment not happy first time a Southern GMC. machine tried several times was there 5 hrs had a 8am appointment not happy first time a Southern GMC. More
by hej80z28
Employees Worked With
Service department
October 02, 2024
Very unprofessional services from start to finish. Dropped the vehicle off March 25, 2024 and had to pay upfront in order for the services to be rendered now all of the personnel and management team h Dropped the vehicle off March 25, 2024 and had to pay upfront in order for the services to be rendered now all of the personnel and management team have been terminated and the new team appears to not know anything. Requested a callback from a manager named Jerry almost three weeks ago and still nothing , not to mention the work was never started and they asked for more money. We now have the car back in our possession, but no refund has been issued at this point. Next up, I will be calling the Better Business Bureau as well as the corporate office. More
by Kevjord
Employees Worked With
Lauren Szczepaski
September 27, 2024
Awesome service everything was done quickly car was vacuumed great customer service always thank you vacuumed great customer service always thank you More
by TRACEYVIERA55
Employees Worked With
September 17, 2024
So far just state inspections and oil change. I have been waiting to get the radio fixed for 2 months. I have appointment in Oct. so that will be the real test. I have been waiting to get the radio fixed for 2 months. I have appointment in Oct. so that will be the real test. More
by AHDUKE1
August 30, 2024
Even if you have an appointment it'll still take hours. The service price online for certain services aren't accurate. And the customer service could be a lot better. The service price online for certain services aren't accurate. And the customer service could be a lot better. More
by Katherine
Employees Worked With
August 30, 2024
Mikul Brown is hands down the best guy moving 4-wheels. I’ll always be coming to you guys for vehicles. I’ve now purchased (2) from Mikul and it’s always the best experience. I’ve been referring all my fam I’ll always be coming to you guys for vehicles. I’ve now purchased (2) from Mikul and it’s always the best experience. I’ve been referring all my family and friends to him. More
by MIke R.
Employees Worked With
Mikul Brown
August 30, 2024
Oil change and tire rotation. Didn't realize I was paying for the tire rotation, it was just kind of slipped in there. But it's fine. My car was done and ready for pick up by the Didn't realize I was paying for the tire rotation, it was just kind of slipped in there. But it's fine. My car was done and ready for pick up by the end of the day. More
by MOLOCH757
Employees Worked With
The cashier in service is not listed here, I do not remember a name
