Southern Buick GMC Greenbrier - Service Center
Chesapeake, VA
1,298 Reviews of Southern Buick GMC Greenbrier - Service Center
The service department personnel were all very professional and courteous. Waiting area is comfortable and has everything you need. professional and courteous. Waiting area is comfortable and has everything you need. More
I scheduled my inspection appointment 3 months in advance and was still there for FOUR hours. I showed up at 8:30am and an hour and a half later they came to me and told me I needed new tires, and that it'd and was still there for FOUR hours. I showed up at 8:30am and an hour and a half later they came to me and told me I needed new tires, and that it'd be another hour and a half. Two and half hours later I finally got to leave after $1200 in repairs on my 2021 vehicle that partially seemed unnecessary and a gas tank that was left on E after their "test drive". It was the most frustrating experience I've had in a very long time, I likely will not purchase a vehicle from them in the future if this is how their "free services" are treated. More