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Southern Buick GMC Greenbrier
Chesapeake, VA
1,749 Reviews
Southern Buick GMC-Greenbrier – Your Destination for Value and Selection! Discover an impressive inventory of new Buick and GMC trucks and SUVs at unbeatable prices – proudly serving Chesapeake, Suffolk, Norfolk, and Virginia Beach.
When you buy from Southern, you’re not just getting a vehicle — you’re joining the Southern Hospitality Buyers Program, which includes: Lifetime Oil Changes, Lifetime Virginia State Inspections, Service and Parts Guarantee plus So Much More!
We’re part of the Southern Auto Group, The Largest Auto Group in Hampton Roads! Visit us today at Southern Buick GMC-Greenbrier — where great deals and exceptional service come standard.
Before You Buy, Give Southern a TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 1,749 reviews
July 20, 2024
My service advisor was Sean. My Kia Sedona was in the repair shop for a month. They replaced the fuel pump mainly. I am extremely dissatisfied with Sean about his lack of communi My Kia Sedona was in the repair shop for a month. They replaced the fuel pump mainly. I am extremely dissatisfied with Sean about his lack of communication. He did not make any efforts to update me about my vehicle and lied to me about the progress of sending information my warranty company asked for. Only untill i reached Alexandria from GMC service did i actually receive help and updates to my vhecile. Sean kept me in the dark for 3 weeks with multiple missed calls and texts. The length of time my vehicle was in the shop was acceptable given the backlog of broken kia's but the blatant lying and weeks of no contact is not. I will never come to this dealer again or refer anyone here.I appreciate alexandria's help however, she went above and beyond in providing me with a clear ETA for repair and a rental car even though she doesnt even work at the Kia Service dept. More
by LUKASSNYDER
Verified Customer
July 05, 2024
Thank you for your service I enjoy shopping Southern Buick gmc greenbrier and enjoyed my experience Buick gmc greenbrier and enjoyed my experience More
by ERICHORNSMITH4
Employees Worked With
Other Employees :
Courtney Thompson, Heather Prince, Justyn Makley, Richard Potts
July 03, 2024
Easy to schedule services, nice waiting area with water and coffee provided, friendly staff, convenient location, and coffee provided, friendly staff, convenient location, More
by STEVE@CRUCOINC.COM
Employees Worked With
July 02, 2024
Great dealership Good people very helpful would come back and refer friends and family Thank you very much and refer friends and family Thank you very much More
by kevinfields63
July 01, 2024
Great service department. Very helpful sevice team. My tires didn’t pass inspection after 19k and was referred to Michelin as the service manager said there was nothing that t Very helpful sevice team. My tires didn’t pass inspection after 19k and was referred to Michelin as the service manager said there was nothing that they could do. Vehicle is 7 years ago was the reason given. The sidewalls were separating from the trend. Once I replaced tires GMC reinspected my Terrain without an appointment and quickly, only about an hour waiting and I was good to go. I'm on my second request with Michelin, I'm not very confident in getting any of my money back. Service team said they see this often with the Michelin tires. Sad that companies don't stand behind their products. More
by JOECRAVEN50
Employees Worked With
Monica Ellis
