Southern Buick GMC Greenbrier

I went to this dealership for a test drive. I drove a turbo since they didn't have exact model on site that I was considering. At the time, I was still looking at other vehicles and the salesman offered turbo since they didn't have exact model on site that I was considering. At the time, I was still looking at other vehicles and the salesman offered to get me a price for comparison as I shopped around. He even offered to appraise. Perfect. I was there for over TWO hours... just waiting. I couldn't leave since they took my car to another dealership for the appraisal! After several "just a few more minutes" and "sorry for the delay" the salesman suggested that he email me the appraisal for my car as well as a price for the car I was looking for (which they didn't have on the lot). A few hours later I received an email with pricing for the car I test drove (a TURBO which I absolutely said I didn't want or need). I never received an appraisal for my car that they held hostage for two hours, nor any information on the car that I requested. I didn't bother calling or requesting this information again. If it took two hours to get absolutely nothing, I can't imagine what it would take to negotiate a car! More

I have never had I this esay to purchase a vehicle. Adam and Brian searched for days to find the 2014 Sierra that I wanted, so that I wouldn't have to settle for something I didn't want.They had everything and Brian searched for days to find the 2014 Sierra that I wanted, so that I wouldn't have to settle for something I didn't want.They had everything ready for me to complete the process. It was the easiest ever. Adam knew eveything about the truck and showed me how everything worked. He did not once pressure me to do anything. Will continue to go back.!!!! I really love this truck!!!! More

I have dealt with a lot of dealer salespersons in my time. I have never had one that worked as hard as Adam to help me get the right car. he even drove the car out to let my wife see this car. even afte time. I have never had one that worked as hard as Adam to help me get the right car. he even drove the car out to let my wife see this car. even after I purchased the vehicle he helped me the parts it needed at the time of purchase. I came to the dealership with a lot of questions about the vehicle I was looking at, but never got to ask them. He knew so much about the vehicle that he answered everything without me saying anything. Great job to southern for hiring an intuitive salesperson. He listened to my needs and took care of me. I would and will come back here every time. More

Adam was very accommodating. Once he found my husband and I were in a hurry, he did all he could to help to move the process along. He was very knowledgeable about the features of the Acadia we purchase and I were in a hurry, he did all he could to help to move the process along. He was very knowledgeable about the features of the Acadia we purchased and communicated his knowledge well. I would definitely recommend Adam to my friends and colleagues should they need to purchase a vehicle. Bryan was also very helpful in the sales process. He listened to what our needs were and we were successful in coming to an agreed-upon sales price. More

Adam was the most helpful dealer that my wife and I have dealt with. I recommended him to all my military co workers. Very knowledgable about the vehicle we looked at and was very friendly and patient wit dealt with. I recommended him to all my military co workers. Very knowledgable about the vehicle we looked at and was very friendly and patient with us in our decision making. More

D'Aundre Whitfield has been working with us while we search for a new vehicle, the first family car in 11 years. We weren't certain as to what we wanted. D'Aundre was very patient with us, showing us di search for a new vehicle, the first family car in 11 years. We weren't certain as to what we wanted. D'Aundre was very patient with us, showing us different classes of vehicles. His efforts to assist us far outweighed those of other people we have interacted with. D'Aundre arranged to have vehicles ready for test drives in the worst heat of the summer, never loosing his smile or his patience with either of us. We can be tough customers, asking questions and comparing vehicles for any number of features. We even brought out a ruler to measure seats, cargo space & shoulder room. Through all this D'Aundre was patient and made all attempts to assure that our concerns and questions were answered. His willingness make certain when got ours questions and concerns answered in a satisfactory manner earns him 5 stars for costumer service. More

Mr. Douglas was the best rep that I have work with since I have been buying cars. Thanks for the help. Will be coming back soon to make another purchase. I have been buying cars. Thanks for the help. Will be coming back soon to make another purchase. More

I just recently purchased a 2008 Ford Escape with the help of Mr. Whitfield. He made my car buying experience extremely easy and without stress. I began by simply telling Mr. Whitfield exactly what I w help of Mr. Whitfield. He made my car buying experience extremely easy and without stress. I began by simply telling Mr. Whitfield exactly what I was in the market for, before I even appeared at the dealership, and within hours he had a car ready for me to test drive that was within my price range. The car I presently owned had began breaking down on me and this situation created so much stress for me as I have a young child. Needlesstosay I was a nervous wreck and desperate to get out of it. Mr. Whitfield had so much patience with me and was able to answer what felt like hundreds of questions. It appeared that he also had a great working relationship with other employees at the dealership because the financing paper work was a breeze to get through, even with all my questions. I am certain, without any doubt, that Mr. Whitfield gave me the best deal on a vehicle that I now love and can count on. Mr. Whitfield even had my new car completely detailed for me at my place of employment, with what I believe was paid for out of his own pocket, which made me feel like I was more than just another "sale" for him. It was obvious to me that my happiness with my new car meant a great deal to Mr. Whitfield. I will be back to visit Mr. Whitfield when its time for my next new vehicle and any friend or family member of mine will also be encouraged to visit Mr. Whitfield. More

Adam burtner was extremely helpful, went above and beyond to find us the right car to help fit my wife. He even brought the car to our home so we could see it. He also showed us how to work all the buttons. to find us the right car to help fit my wife. He even brought the car to our home so we could see it. He also showed us how to work all the buttons. He kept in contact with us on a regular basis to make sure we had no issues and were enjoying our vehicle. More

Mr. Douglas and the team at Souther Kia was the best experience I've ever had when buying a car. Mr. Douglas was proffessional, honest and courteous and treated us like intelligent buyers and we appreci experience I've ever had when buying a car. Mr. Douglas was proffessional, honest and courteous and treated us like intelligent buyers and we appreciated that even more. I will definatlely reccomend this dealership !! More