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Southern Buick GMC Greenbrier

Chesapeake, VA

Overview
Employees
Reviews
Vehicles
4.1
949 Reviews
Southern Buick GMC-Greenbrier in Chesapeake has lots of inventory. New Buick and GMC Trucks and SUVs at affordable prices in Chesapeake, Suffolk, Norfolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Buick GMC-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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1300 South Military Highway

Chesapeake, VA

23320

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Showing 949 reviews

August 13, 2024

This is my 3rd vehicle I have purchased from Southern and will continue to bring my business there. Always been a great experience! More

by macy_nicole
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ron Fitzgerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2024 -

Southern Buick GMC Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 13, 2024

I was very please withe service and the timely manner in which I was served More

by GNPREACHER3
Recommend Dealer
Yes
Employees Worked With
Service Department
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Aug 15, 2024 -

Southern Buick GMC Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 13, 2024

The oil Change and tire rotation was quick, although the tire pressure was too low, it was good service More

by JMIKEPALMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Aug 15, 2024 -

Southern Buick GMC Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 13, 2024

Every time I bring my vehicle there, my property is either damaged or stolen and nothing is ever done about it. This time is was my key fob. I complained about it as soon as I saw the damage to it, and More

by KITABOO26NVA
Service Communication
Recommend Dealer
No
Employees Worked With
I'm not happy with anyone in the service department.
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Aug 15, 2024 -

Southern Buick GMC Greenbrier responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernbuickgmcgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Aug 16, 2024 -

KITABOO26NVA responded

I will respond via email with my contact information.

Aug 29, 2024 -

KITABOO26NVA responded

I have sent an email on August 18th to the address that was provided. I have yet to receive a response or acknowledgement that my email has been received and/or reviewed. Will I receive a response? Why has it taken so long?

August 13, 2024

Had a 7 AM appointment for radiator fluid change, tire rotation and state inspection. Work was done in a timely manner and done right. I was very impressed with the wait time based on passed experiences More

by SAM70PUG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Doerr (Service Advisor) Joshua Knight (Mechanic)
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Aug 15, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 13, 2024

Jay and his sales staff are first rate professionals- wouldn’t buy a car anywhere else! More

by THORONDORWEST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Cunnigham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay, Reggie
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Aug 15, 2024 -

Southern Buick GMC Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 13, 2024

Expedient and professional service as always! The experienced and friendly team members are always welcoming and supportive! Wouldn’t think of going anywhere else for my services 🥰 J Gates More

by jlgates47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Aug 15, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 13, 2024

Had an appointment in at 815 out 900am. very courteous. VERY GOOD was a great experience 👍 More

by skipig00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Aug 15, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 13, 2024

I was promised an appointment at a time which was met and received my car earlier than anticipated, work done in a professional manner. More

by absimon40@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department, Mike
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Aug 15, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 13, 2024

Great customer service. Everyone was friendly willing to help. Took my car in for its 30000 mile maintenance and was there less than an hour! More

by Beckmill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shanell Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2024 -

Southern Buick GMC Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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