Southern Buick GMC Greenbrier
Chesapeake, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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My biggest complaint is the phone system used there. Multiple times I left messages after not being able to speak with a service advisor on the phone and ended up having to leave work to get an update Multiple times I left messages after not being able to speak with a service advisor on the phone and ended up having to leave work to get an update only to find out the parts came in damaged and my truck was not done. The days of being able to call and actually talk to someone in the service department are long gone. More
The dealership was courteous and friendly as usual along with following up to make sure that there wasn’t anything else that they could assist me with with following up to make sure that there wasn’t anything else that they could assist me with More
Customer service was great. The service for my rental was quick fast and easy oil change.. The service for my rental was quick fast and easy oil change.. More
Hassle free appointment. Service advisor courteous and knowledgeable. Lounge area was clean and stocked with various coffees. Bathroom was clean. Service advisor courteous and knowledgeable. Lounge area was clean and stocked with various coffees. Bathroom was clean. More
The job wasn't complete on replacing Parts on the car and Boats were left off of it what was just poor work Boats were left off of it what was just poor work More
The dealer has been accommodating to me on the times I have carried my car for service. Staff has been very professional. have carried my car for service. Staff has been very professional. More
Everything working out good OK The staff was friendly and helpful very nice specially, Reggie Myers thank you The paperwork is going smooth and very quickly and helpful very nice specially, Reggie Myers thank you The paperwork is going smooth and very quickly More