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Southern Buick GMC Greenbrier

Chesapeake, VA

Overview
Employees
Reviews
Vehicles
4.1
949 Reviews
Southern Buick GMC-Greenbrier in Chesapeake has lots of inventory. New Buick and GMC Trucks and SUVs at affordable prices in Chesapeake, Suffolk, Norfolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Buick GMC-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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1300 South Military Highway

Chesapeake, VA

23320

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Showing 949 reviews

August 16, 2024

Very courteous! April my sales agent came to put up my car that morning from my job. To have it serviced. More

by 4cassandraterry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
APRIL
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Aug 21, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 16, 2024

April and Trevon did an outstanding job working with me. They were very professional and responded to my every need. Thank you again. More

by obxbelford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
April and Trevon
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Aug 21, 2024 -

Southern Buick GMC Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 16, 2024

Got an appt. for the next week for an oil change and inspection,I had to wait on the car for almost 2 hours ,but it went by pretty fast so not a big big deal. More

by TAMIMEIER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2024 -

Southern Buick GMC Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 15, 2024

Only problem I have no one return calls when messages is left, answer the phone More

by CROCKERVERNICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Were are service staff
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Aug 15, 2024 -

Southern Buick GMC Greenbrier responded

We appreciate your feedback and are eager to better your return experience.

August 15, 2024

Adam provided me with top-tier service. He elaborated on the entire process along with an estimated time of completion for the service I received. He went above and beyond, and I greatly ap More

by BRISPOWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Cantwell
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Aug 15, 2024 -

Southern Buick GMC Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 15, 2024

I wasn't informed of all they were going to do. It didn't seem like what I was suppose to get done . More

by JANISBACKROOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept.
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Aug 15, 2024 -

Southern Buick GMC Greenbrier responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernbuickgmcgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 15, 2024

I'm frustrated because the guy who was serving me tried to accuse me of not being a Southern hospitality customer. He stated in a rude tone we need to see proof that ur a member or we can't service you h More

by N/a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Idk their names
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Aug 15, 2024 -

Southern Buick GMC Greenbrier responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernbuickgmcgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 15, 2024

Dropped my car off before work and it was ready before lunch. It was a pleasant surprise. More

by MAKEADIFFERENCE.VOL
Recommend Dealer
Yes
Employees Worked With
Sorry, I don’t remember.
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Aug 15, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 14, 2024

Knowledgeable and friendly and timely service. Would use again if needed. Thank You for good experience. More

by TIDWELLKVT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Owens
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2024 -

Southern Buick GMC Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 14, 2024

Not enough technicians. Take too long to complete work. Poor communication. Keep your vehicle too long. Extremely high in cost. Diagnosis inconsistent. Too many addition More

by bqspady
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not happy with the individuals who initially worked with me.
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Aug 15, 2024 -

Southern Buick GMC Greenbrier responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernbuickgmcgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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