Southern Buick GMC Greenbrier
Chesapeake, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Bryan was accommodating, knowledgeable and a pleasure to work with! He fixed the recalls, knew the solution to my tire lights, did the inspection, oil change - all with a smile. work with! He fixed the recalls, knew the solution to my tire lights, did the inspection, oil change - all with a smile. More
Very courteous and proffesuinal personel. 27 point spection was done free of charge with no push to go through with the recomendations. The recall was done in expected amount of time. 27 point spection was done free of charge with no push to go through with the recomendations. The recall was done in expected amount of time. More
It was a very pleasant experience they didn’t take long at all and everyone was sweet and helpful ! at all and everyone was sweet and helpful ! More
He was not mt guy who dealt with me. It was Shawn and he was awesome It was Shawn and he was awesome More
My service advisor MONICA ELLIS is amazing! Responsive and respectful of my time, completely keeping me in the loop of how the service was going. Responsive and respectful of my time, completely keeping me in the loop of how the service was going. More
Does not communicate with clients to keep them informed concerning the status of their vehicles concerning the status of their vehicles More
My biggest complaint is the phone system used there. Multiple times I left messages after not being able to speak with a service advisor on the phone and ended up having to leave work to get an update Multiple times I left messages after not being able to speak with a service advisor on the phone and ended up having to leave work to get an update only to find out the parts came in damaged and my truck was not done. The days of being able to call and actually talk to someone in the service department are long gone. More
The dealership was courteous and friendly as usual along with following up to make sure that there wasn’t anything else that they could assist me with with following up to make sure that there wasn’t anything else that they could assist me with More
Customer service was great. The service for my rental was quick fast and easy oil change.. The service for my rental was quick fast and easy oil change.. More
Hassle free appointment. Service advisor courteous and knowledgeable. Lounge area was clean and stocked with various coffees. Bathroom was clean. Service advisor courteous and knowledgeable. Lounge area was clean and stocked with various coffees. Bathroom was clean. More