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Southern Buick GMC Greenbrier

Chesapeake, VA

4.1
981 Reviews
Southern Buick GMC-Greenbrier in Chesapeake has lots of inventory. New Buick and GMC Trucks and SUVs at affordable prices in Chesapeake, Suffolk, Norfolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Buick GMC-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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1300 South Military Highway

Chesapeake, VA

23320

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Showing 981 reviews

August 29, 2024

Polite helpful responsive I was able to have my questions answered throughout the service experience. More

by tmlewis83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonie
August 29, 2024

Received excellent customer service from April who answered all questions and who made sure that I understood how the vehicle works. More

by Beverlystory8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : April
August 28, 2024

Very nice, professional and prompt. Service desk let me know approximate wait time and it was correct. More

by Sherrpay
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Service desk and service cashier
August 27, 2024

Friendly and helpful customer service personnel. Wait time is very reasonable. Great dealership for me. More

by DEVANS182
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
CJ Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mikul Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cynthia Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2024

I discovered defects in the interior of the truck after service. The truck is under warranty and the service department told me me it was my problem to resolve. More

by BOONE54321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
August 27, 2024

Service center sucks. My appointment to fix a part they broke was rescheduled 5 times due to not enough techs. Appointments that I took off work in order to drop my car of More

by Kendra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike with the eye patch
August 27, 2024

I well please with the service representative and his knowledge of my problem with my truck More

by vealjohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikul Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2024

Could not schedule any repairs or the recall replacement due to “no qualified GMC mechanics”. They also wanted $47 to rotate tires and reset inflation data and $240-$300 to replace the fuel filter. Way out More

by boisseaujm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No names listed for service department
August 27, 2024

Southern made me feel so comforterable and found us a great Interest rate everyone we came in contact with was so nice. More

by emj75769
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Winston Whitehurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake
August 25, 2024

The costumer service is very poor . They lack communication and professionalism i experienced was not acceptable. More

by CHOMEL PATRICIA ANN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
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