Southern Buick GMC Greenbrier

The Customer service , attention, professional attitude,with customers, service and timming are Very professional, I would recommend anyone to buy an automobile here. attitude,with customers, service and timming are Very professional, I would recommend anyone to buy an automobile here. More

I have left several reviews. Called corporate ALL to no avail. NOTHING is going to change and this is a waste of everyone’s time. My car has been damaged by this dealership and n Called corporate ALL to no avail. NOTHING is going to change and this is a waste of everyone’s time. My car has been damaged by this dealership and not repaired! The ENTIRE service department needs an overhaul and BE MANAGEMENT. It was deplorable for me and every person sitting in the lobby on my last service appointment. One person has to call out from work because she has been waiting since 7:20am and her car still wasn’t finished at 11:07am.. It’s the WORST service known to man I promise and I’ve been in customer service for my entire career!! As I’ve stated before I WILL NEVER BUY ANOTHER KIA SOLELY BECAUSE OF THE SERVICE DEPARTMENT!! It’s like night and day from the Toyota, Acura and Volvo dealership that service my other vehicles…SHAMEFUL to call it SERVICE more like TORTURE to be honest. Kia needs to stop sending out these surveys and FIX THE PROBLEM!! I wish I could speak to someone and tell them just a few of my experiences there. More

Normally excellent service and timeliness. The service people are friendly and knowledgeable. Take time to listen and explain. The service people are friendly and knowledgeable. Take time to listen and explain. More

Friendly service representatives . Prefer talking to people vice the computer when trying to make service appointments would be my only negative. Prefer talking to people vice the computer when trying to make service appointments would be my only negative. More

I had a long stay with my vehicle at this dealership, but in the end, the managers and techs made it right by providing me with a rebate that exceeded 95% of what I originally paid. I truly appreciate their in the end, the managers and techs made it right by providing me with a rebate that exceeded 95% of what I originally paid. I truly appreciate their effort in ensuring customer satisfaction. A special shoutout to Rebecca and Becky, who were both incredibly professional and provided excellent customer service throughout the process. Their communication and attentiveness made a big difference. Overall, I’m grateful for the resolution and the great service I received! More

Check in process fast, service technicians were very courteous.What kind. My vehicle was in and out in no time at all. courteous.What kind. My vehicle was in and out in no time at all. More

Thank You Ron Fitzgerald & Bryan Helped me understand diesel engines a little better since it’s my first, for the hospitality… I’m back with GM after about 15 years diesel engines a little better since it’s my first, for the hospitality… I’m back with GM after about 15 years More

I had an issue with the power steering pump which led to steering issues and power braking issues. Southern GMC was able to order a new power steering pump and confirmed the hydro boost was not affected an steering issues and power braking issues. Southern GMC was able to order a new power steering pump and confirmed the hydro boost was not affected an got me back on the road quickly. More

Incompetent! !! Inconsiderate of my time!!! ignorant of recall repair!!!! No parts available!!!! Second wasted trip!!!!!!!! !! Inconsiderate of my time!!! ignorant of recall repair!!!! No parts available!!!! Second wasted trip!!!!!!!! More

Customer service along amount of time taken was great. Atmosphere was quiet and lobby clean. Atmosphere was quiet and lobby clean. More