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Southern Buick GMC Greenbrier

Chesapeake, VA

4.1
981 Reviews
Southern Buick GMC-Greenbrier in Chesapeake has lots of inventory. New Buick and GMC Trucks and SUVs at affordable prices in Chesapeake, Suffolk, Norfolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Buick GMC-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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1300 South Military Highway

Chesapeake, VA

23320

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Showing 981 reviews

August 29, 2024

Horrible communication. Never received any call backs. It took 5 weeks to fix the car and I never received any updates during that time. When I picked up the car there More

by DAVIDBASS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept
August 29, 2024

My experience was fine minus having to wait 3 months for an appointment. The wait caused damage to the part that needed replacing and it became a problem with the warranty. Luckily it eventually was covered More

by majikmon221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick White
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2024

Service advisors are always new, can’t create relationship with service department. Advisors are rude, not professional in their interactions with customers. Seem to rely on mechanics to do th More

by JOHNALLENHOPKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
August 29, 2024

Mr.Derrick White did a awesome job helping with my trade in.Then help also help me pick a smaller suv to my liking.I have been with Kia for some yrs now and the service has always been top tier.I definitely More

by SELENACUFFEE05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roshan Tailaferro
August 29, 2024

Everything went great! The transaction went smooth and Adam was very patient through it all. More

by dterminedkreations
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Burtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2024

While known repairs were completed, technicians did not do a final inspection and car is still showing lights on dash. I will have to have it fixed at my local service provider. More

by HURD.JO
Recommend Dealer
Yes
Employees Worked With
Kia service department
August 29, 2024

The young lady who served me was very kind overall! I just think the overall process of scheduling is garbage! It should not take 2 -3 months to schedule repairs that took less than 1 hour to do! Not t More

by marcusbellsr225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember the names
August 29, 2024

Meryl Hernandez made the process of purchasing a new car quick and easy. Only took a few hours to achieve. More

by markesnell-cook
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Winston Whitehurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meryl Hernandez
August 29, 2024

I always appreciate the service that I receive when visiting this location. The staff is always professional and courteous More

by MABLEELLIS48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service clerk who checked me in was very nice
August 29, 2024

It’s clean super easy to get in and out and every one is nice More

by Smhaltom02
Recommend Dealer
Yes
Employees Worked With
Jessie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
CJ Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Burtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mikul Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Fitzgerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cynthia Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Concepcion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanell Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katrina Gill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Holley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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