Southern Buick GMC Greenbrier

Roy is the best I had tried other dealerships and it didn’t work out. The team at Southern Kia really worked everything out for me! Super appreciative and I feel valu I had tried other dealerships and it didn’t work out. The team at Southern Kia really worked everything out for me! Super appreciative and I feel valued! More

Long time customer I have been dealing with Southern for many years. I have purchased about 15 vehicles from them. I usually deal with Volkswagen, but because Fritz is I have been dealing with Southern for many years. I have purchased about 15 vehicles from them. I usually deal with Volkswagen, but because Fritz is now at GMC, we dealt with them. No complaints. Everyone is friendly and went above and beyond. Thank you ! More

Wonderful Experience!!! I had a wonderful experience purchasing a vehicle from Southern! D’Aundre was the salesman that assisted me. He was very kind and helped to put me at I had a wonderful experience purchasing a vehicle from Southern! D’Aundre was the salesman that assisted me. He was very kind and helped to put me at ease. D’Aundre was not pushy in any way. I ended up purchasing the vehicle I came specifically to the dealership to see. D’Aundre kept me informed through the entire purchase process. Everyone I came in contact with was very kind and personable. Thank everyone so much!! I love my new car :) More

Amazing customer service I had a great experience with this dealership. They worked with me and was very helpful!! I would recommend my friends and family to come there. I had a great experience with this dealership. They worked with me and was very helpful!! I would recommend my friends and family to come there. More

Good experience My salesperson Adam was professional knowledge and friendly. I will recommend him to friends and family. His follow up was thorough and complete. Tha My salesperson Adam was professional knowledge and friendly. I will recommend him to friends and family. His follow up was thorough and complete. Thanks ADAM FOR A good experience. More

Carried my vehicle in for undercoating/paint protection/ Arrived for appointment and had a very short wait before I was helped and provided a loaner vehicle. Was able to go out for breakfast while I waited Arrived for appointment and had a very short wait before I was helped and provided a loaner vehicle. Was able to go out for breakfast while I waited for service to be complete. Two hours or so later, I was on my way. More

Stay away! When I arrived for my scheduled appointment there were two cars blocking the empty lanes so I could not even pull in to the garage. It seemed that th When I arrived for my scheduled appointment there were two cars blocking the empty lanes so I could not even pull in to the garage. It seemed that the employees had parked these vehicles there on purpose to keep people from being able to pull in. I had to pull around to the exit and back my vehicle into the garage. Nobody was around to greet me for my appointment and I had to walk into the office area. The first young lady to help me was very pleasant but had no idea what she was doing. She then passed me on to Tracey who was the representative that my appointment was scheduled with. Tracey was very knowledgeable and helpful. Tracey quickly explained the nuances of my appointment and I went to the waiting area. The cashier called me once the vehicle was done and took my payment. She told me my vehicle was parked outside and I left. Twenty minutes later I get a call from Tracey stating that there were additional maintenance issues that nobody even told me about before I drove all the way home. I have been to plenty of dealerships for service in the past and this was by far one of the worst experiences I have had. It is obvious that this service department is not run well, understaffed and under-trained. It makes me worry about the service technicians if they are operating in any similar fashion. We park this vehicle in our garage and I was obviously concerned when I pulled the vehicle out to see oil spots on the floor. It seemed to be oil spilled during the oil change and we have not seen any additional oil since. Still, I have never had a problem with oil spilling on my garage floor from an oil change and this only heightens my concerns with the technicians at this dealership. We bought our GMC vehicle used from another dealership last year and I have brought it Southern GMC for all of our service appointments since. Every appointment has been worse than the last and I have yet to see a single employee still working in the service department from one appointment to the next. I have come back several times now hoping that the dealership was just dealing with some turnover but it seems that they can not keep employees which has translated now to loosing my business for any service or car buying ever again. This is a shame because we are loving our GMC vehicle (our first we have ever owned) but we are lacking a dependable, quality dealership in our area. I would highly recommend that you avoid this dealership. More

Awesome sales department, great price, quality vehicles. D'Aundre was an absolute pleasure to work with. I am a repeat customer. He made the process easy and efficient. My Dad and I came in, we knew which ve D'Aundre was an absolute pleasure to work with. I am a repeat customer. He made the process easy and efficient. My Dad and I came in, we knew which vehicle we wanted. We walked out with the vehicle we wanted completely satisfied with the price and process. Now my husband and I each drive a Soul, and we love them! More

Treated us like family! Vincent and Joe worked miracles for us and worked hard to get us exactly what we wanted at a price we could afford. They treated us as if they have kn Vincent and Joe worked miracles for us and worked hard to get us exactly what we wanted at a price we could afford. They treated us as if they have known us our entire lives. Very friendly and precessional. The best experience we have ever had! More

Great I had a great experience they did everything to get me where i wanted to be.and help me to get the car that i wanted.I felt they really wanted to help I had a great experience they did everything to get me where i wanted to be.and help me to get the car that i wanted.I felt they really wanted to help. More