Southern Buick GMC Greenbrier

Great Derrick was great the car was nice the guy whom helped help us paperwork was also nice. I had a kia before and was not Happy with that vehicle to many Derrick was great the car was nice the guy whom helped help us paperwork was also nice. I had a kia before and was not Happy with that vehicle to many issues but we will see how this one goes. More

Less than mediocre experience I purchased a new vehicle and the experience was less than satisfying. I will mention my sales rep (Mohammad) told me to mention I was in rush. Howeve I purchased a new vehicle and the experience was less than satisfying. I will mention my sales rep (Mohammad) told me to mention I was in rush. However, not sure how that justifies anything in this situation. But hey, I mentioned it. I purchased a car on a Tuesday evening. Not even referring to the deal itself (which is another story for another day) I picked up the vehicle with one key. I was told the key would be overnighted, but today being Saturday I drove an hour to pick it up from the sister location. I guess it’s not the end of the world since I got to drive my new car. However, when I questioned my sales rep with why my key was still at the other dealership he gave me 3 reasons which is really just excuses. 1. They were just so busy on Friday, not sure what happened to Wednesday and Thursday but whatever. 2. Their sister dealership has a crappy reputation, but I will say when I went there to get my keys and discuss the issues I was having they were very empathetic and understanding. 3. The sales rep and managers called numerous times to get the keys transferred, but no one ever answered. Last and not least the vehicle I purchased is damaged. Once again I reached out to my sales rep and all I get was “you need to deal with service, it’s the building right behind the one I’m in”. Needless to say I won’t be getting any thing serviced here or fixed. The sister location has already been more than accommodating and are ensuring that this issue is taken care of. No need to reach out about my experience. At this point it is clear how you al handle customer concerns. More

Great Service My sales person was very knowledgeable. He was pleasant and made my purchasing experience bearable. I have no issues with purchasing from Southern i My sales person was very knowledgeable. He was pleasant and made my purchasing experience bearable. I have no issues with purchasing from Southern in future! More

Great Salesman I was greeted by Adam Burtner when I walked in. They didn’t have the truck I was looking for but that is because it was so new. He made every accommod I was greeted by Adam Burtner when I walked in. They didn’t have the truck I was looking for but that is because it was so new. He made every accommodation to ensure I got exactly what I wanted. One of the better salesman I have interacted with ever. Strongly recommend! More

Excellent Service D’Andre was an excellent sales person. No pressure, very knowledgeable about the vehicle, understood my needs. Made buying my car easy! I highly re D’Andre was an excellent sales person. No pressure, very knowledgeable about the vehicle, understood my needs. Made buying my car easy! I highly recommend this dealership. More

Kia my new family My experience was difficult but Jay made it smooth and care for me I appreciate him so much. He made sure that I received a reliable vehicle that I wo My experience was difficult but Jay made it smooth and care for me I appreciate him so much. He made sure that I received a reliable vehicle that I would love. Miss Pearl and I have a bond thanks to the work of the kia team. All my questions and concerns were answered and i am beyond pleased. More

Service No pressure sales. Options, financing, new car coverage, extended warranties all explained. Car checked out and questions answered before delivery. S No pressure sales. Options, financing, new car coverage, extended warranties all explained. Car checked out and questions answered before delivery. Sales and office staff all courteous and friendly. More

Great experience! Mr. Jessie Bell was extremely helpful throughout the whole process! Would definitely recommend anyone looking to buy or lease a car to check this deal Mr. Jessie Bell was extremely helpful throughout the whole process! Would definitely recommend anyone looking to buy or lease a car to check this dealership out More

Great People. Very professional. They went out of there way to get us to the payment we wanted. The car we wanted was really hard to find and most other dealers were marking them up 5 They went out of there way to get us to the payment we wanted. The car we wanted was really hard to find and most other dealers were marking them up 5-10k. They did not and was a easy buying process. More

Awesome and easy buying experience! By far the easiest and low pressure car buying experience I have ever had. Nice, friendly and knowledgeable sales and finance people. I was in despera By far the easiest and low pressure car buying experience I have ever had. Nice, friendly and knowledgeable sales and finance people. I was in desperate need of a car and they took care of me in a few hoursz More