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Southern Buick GMC Greenbrier
Chesapeake, VA
1,263 Reviews
Southern Buick GMC-Greenbrier in Chesapeake has lots of inventory. New Buick and GMC Trucks and SUVs at affordable prices in Chesapeake, Suffolk, Norfolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Buick GMC-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 1,263 reviews
February 13, 2025
Engine light came on after this horrible service. They forgot to install the oil plug They forgot to install the oil plug More
by gefferycole
Verified CustomerEmployees Worked With
Other Employees :
Sean Yancey
February 13, 2025
Very good customer service. They were very polite. They gave good service and they let me know what was going on on my car and kept me updated.. They were very polite. They gave good service and they let me know what was going on on my car and kept me updated.. More
by SHAWNAREYNOLDS3715
February 12, 2025
This service department did a fantastic job on my 22' Sportage. They were slammed busy but still kept me posted throughout the day. They did my Oil change and state inspection and then, without my even a Sportage. They were slammed busy but still kept me posted throughout the day. They did my Oil change and state inspection and then, without my even asking, changed my wiper blades! Quite a pleasant surprise. I left the dealership in heavy rain and immediately noticed! Thanks y'all and well done! More
by JAZZTRUMPET512
Employees Worked With
Rebecca in Service. Also, the whole team back there!
February 12, 2025
Appointments are extremely backed up and I often have to wait 3-4 weeks before I can get my car repaired. Also, I can tell customer service wants to help but they have difficulty communicating between dep wait 3-4 weeks before I can get my car repaired. Also, I can tell customer service wants to help but they have difficulty communicating between departments such as services, parts, collision, and paint. Lastly, their recent price estimate for me failed to include labor, so there was an additional $300 to the repair that I was unaware of until payment. I can tell they try to meet the customer’s needs, but it seems there are problems stemming from the management level to ensure customer service is empowered to meet the customer’s requirements efficiently and fully. More
by HIMEMATTHEW1
Employees Worked With
Rebecca
February 11, 2025
poor communication with parts and service my sales man was great othan than that 0 stars was great othan than that 0 stars More
by lawson.emani
Employees Worked With
February 10, 2025
The Customer service , attention, professional attitude,with customers, service and timming are Very professional, I would recommend anyone to buy an automobile here. attitude,with customers, service and timming are Very professional, I would recommend anyone to buy an automobile here. More
by Carlos
Employees Worked With
