Southern Buick GMC Greenbrier

Couldn't have been Better GREAT PLACE TO BUY A VEHICLE,ALSO HAS A GREAT SERVICE DEPARTMENT GOT A SUPER GOOD DEAL N FOUND THE EXACT VEHICLE I HAVE BEEN LOOKING FOR FOR 2 YEARS GREAT PLACE TO BUY A VEHICLE,ALSO HAS A GREAT SERVICE DEPARTMENT GOT A SUPER GOOD DEAL N FOUND THE EXACT VEHICLE I HAVE BEEN LOOKING FOR FOR 2 YEARS More

I bought a car Vincent Holly did an amazing job .. I would highly recommend him to my friends and family. Made the buying process easy and answer all my questions. Vincent Holly did an amazing job .. I would highly recommend him to my friends and family. Made the buying process easy and answer all my questions. The car was ready when promised.. More

2nd purchase this year Vincent Holley is an awesone sales person. I did not feel pressured at all. He sold us a 2020 Telluride in April and I just picked up a 2019 Optima Vincent Holley is an awesone sales person. I did not feel pressured at all. He sold us a 2020 Telluride in April and I just picked up a 2019 Optima EX this Saturday. Very happy with both purchases so far. More

Awesome folks at southern!! From sales to finance, these folks were the best. They took the time to go over options of vehicles and what would be a proper fit for my family. I ha From sales to finance, these folks were the best. They took the time to go over options of vehicles and what would be a proper fit for my family. I have purchased 6 cars over the years from southern and will come back fo number 7! More

New Soul Great customer service. Derrick listened and showed interest. No pressure no hard sale. I felt free to make my own decisions. Derrick was wonderful to Great customer service. Derrick listened and showed interest. No pressure no hard sale. I felt free to make my own decisions. Derrick was wonderful to work with. More

New car Great service beautiful terrain had my wife and I in and out under three hours great job Southern big thanks to Adam Burtner and team Great service beautiful terrain had my wife and I in and out under three hours great job Southern big thanks to Adam Burtner and team More

new vehicle purchase Very good overall purchase experience. Both the manager and sales rep we’re extremely attentive and communicated very effectively regarding exactly wh Very good overall purchase experience. Both the manager and sales rep we’re extremely attentive and communicated very effectively regarding exactly what I was looking for. More

Unique I am a first time buyer of GMC and the experience was very unique. I want to thank Jorge and Adam for their professionalism and support during my purc I am a first time buyer of GMC and the experience was very unique. I want to thank Jorge and Adam for their professionalism and support during my purchase. Additionally, I would like to thank Mike and Jeff for keeping my mind at easy when we experienced few bumps in road. I would recommend Team GMC to my coworkers and family. Go Navy More

Great Derrick was great the car was nice the guy whom helped help us paperwork was also nice. I had a kia before and was not Happy with that vehicle to many Derrick was great the car was nice the guy whom helped help us paperwork was also nice. I had a kia before and was not Happy with that vehicle to many issues but we will see how this one goes. More

Less than mediocre experience I purchased a new vehicle and the experience was less than satisfying. I will mention my sales rep (Mohammad) told me to mention I was in rush. Howeve I purchased a new vehicle and the experience was less than satisfying. I will mention my sales rep (Mohammad) told me to mention I was in rush. However, not sure how that justifies anything in this situation. But hey, I mentioned it. I purchased a car on a Tuesday evening. Not even referring to the deal itself (which is another story for another day) I picked up the vehicle with one key. I was told the key would be overnighted, but today being Saturday I drove an hour to pick it up from the sister location. I guess it’s not the end of the world since I got to drive my new car. However, when I questioned my sales rep with why my key was still at the other dealership he gave me 3 reasons which is really just excuses. 1. They were just so busy on Friday, not sure what happened to Wednesday and Thursday but whatever. 2. Their sister dealership has a crappy reputation, but I will say when I went there to get my keys and discuss the issues I was having they were very empathetic and understanding. 3. The sales rep and managers called numerous times to get the keys transferred, but no one ever answered. Last and not least the vehicle I purchased is damaged. Once again I reached out to my sales rep and all I get was “you need to deal with service, it’s the building right behind the one I’m in”. Needless to say I won’t be getting any thing serviced here or fixed. The sister location has already been more than accommodating and are ensuring that this issue is taken care of. No need to reach out about my experience. At this point it is clear how you al handle customer concerns. More