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Southern Buick GMC Greenbrier

Chesapeake, VA

4.1
989 Reviews
Southern Buick GMC-Greenbrier in Chesapeake has lots of inventory. New Buick and GMC Trucks and SUVs at affordable prices in Chesapeake, Suffolk, Norfolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Buick GMC-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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1300 South Military Highway

Chesapeake, VA

23320

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Showing 989 reviews

February 10, 2024

Oil change in 45 min Very fast did a great job thanks Thanks for your help More

by Raybirdiii
Recommend Dealer
Yes
Feb 13, 2024 -

Southern Buick GMC Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 10, 2024

Easy. Everything was done and it took the amount of time quoted. All in all a good experience. More

by Rickpadrick
Recommend Dealer
Yes
Feb 10, 2024 -

Rickpadrick responded

Enjoyed our experience.

Feb 13, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 09, 2024

I thought the dealership was great at first but 3 weeks after we bought the kia carnival the vehicle messed up. They switched it out for another one but now we have a higher payment than what we had and p More

by NCPANTHERFAN12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mikul Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Cunnigham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

Southern Buick GMC Greenbrier responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernbuickgmcgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 09, 2024

She was extremely polite and took care to help me after my appt by coming out to my car and did my service notification... I didn't know how cause I'm old and she said I got you. We all need more people li More

by ryderjames353
Recommend Dealer
Yes
Employees Worked With
Brittany
Feb 09, 2024 -

Southern Buick GMC Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 09, 2024

After many personal changes since the buyout, it seems to be better and more organized More

by ERGOIAM12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori , Rebecca in service
Feb 09, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for taking the time to provide us with this feedback.

February 08, 2024

I was so happy that an issue was fixed that was separate from my oil change and it was fixed so quickly More

by CheyenneJchambers
Recommend Dealer
Yes
Employees Worked With
Rebecca
Feb 08, 2024 -

Southern Buick GMC Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 07, 2024

Fast service I was in and out in less than one hour. Great service experience More

by rhaywood63
Recommend Dealer
Yes
Employees Worked With
Michael
Feb 07, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 07, 2024

Everything went as expected. My appointment was right on time. I will make this dealership my home service center. More

by Boobie38
Recommend Dealer
Yes
Employees Worked With
Rebecca
Feb 08, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 07, 2024

Always have a good experience with kia Customer service tech kept me informed of what was going on More

by WILLIAMHENDERSON986.WH
Recommend Dealer
Yes
Employees Worked With
IDK, but it was on kia side
Feb 08, 2024 -

Southern Buick GMC Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 07, 2024

I went to get my oil changed. They told me it was a walk in but I could set an appointment. So I had an appointment set for 10 but got there around 9:15. I was there until almost More

by JH_WILL
Recommend Dealer
No
Feb 07, 2024 -

Southern Buick GMC Greenbrier responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernbuickgmcgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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