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Southern Buick GMC Greenbrier

Chesapeake, VA

4.1
989 Reviews
Southern Buick GMC-Greenbrier in Chesapeake has lots of inventory. New Buick and GMC Trucks and SUVs at affordable prices in Chesapeake, Suffolk, Norfolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Buick GMC-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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1300 South Military Highway

Chesapeake, VA

23320

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Showing 989 reviews

March 06, 2024

It took 8 months to get my car also my car was damaged They charge me 525.00 for some work that was done was done wrong More

by DANIEL_LAMB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jack
Jul 03, 2024 -

Southern Buick GMC Greenbrier responded

We value and appreciate your business, Daniel. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

March 05, 2024

The first and last time I buy a vehicle from this dealership. The dealer's added cost was unfair and will not recommend anyone to buy from Buick GMC Greenbrier. More

by jnavarro1206
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
March 04, 2024

I arrived at 650 for 7 am appt. Power washers present cleaning outside of building in rain. All doors locked. 702 am all doors locked no one inside. Went to GMC Buick inquired if th More

by Cchase_918
Recommend Dealer
No
Employees Worked With
Bryan Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Hunt
Mar 05, 2024 -

Cchase_918 responded

Tues March 5, 2024, I am still waiting for a call from Kia.

March 04, 2024

Fast, friendly,and helpful They were quick and friendly and tried to help me turn off a feature More

by MY3TWEETYS
Recommend Dealer
Yes
Employees Worked With
Service gentleman
March 04, 2024

I brought my car in to get serviced. Lauren assisted me through the whole process. Extremely professional More

by JARED.HARRIS90
Recommend Dealer
Yes
Employees Worked With
Lauren
March 01, 2024

I'm pleased with the service l received. I was told I would have to wait 1&1/2 hours before they would start working on my car and in 20 minutes they were telling me my car was ready. More

by klridge45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Winston Whitehurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2024

This dealership is a great place to do business. They were honest and sincere in helping me find and purchasing the vehicle I wanted. It did take me months but I am not easy to like just anything. I More

by benniewoods
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Winston Whitehurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 13, 2024

I always receive a great service when I visit you guys the young lady at the front desk was very good More

by Hustonje
Recommend Dealer
Yes
Feb 14, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 12, 2024

Everything good except for call back from tech. But always takes all day to get car back even though I have an early morning appointment. More

by GEMSOF7
Recommend Dealer
Yes
Employees Worked With
Laurie
Feb 13, 2024 -

Southern Buick GMC Greenbrier responded

We appreciate your feedback and are eager to better your return experience.

February 11, 2024

Waited very little while they got my recall issue resolved. Clean facility and respectful customer service! More

by Rebecca Rosado
Recommend Dealer
Yes
Employees Worked With
Rebecca
Feb 13, 2024 -

Southern Buick GMC Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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