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Southern Buick GMC Greenbrier

Chesapeake, VA

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Employees
Reviews
Vehicles
4.1
988 Reviews
Southern Buick GMC-Greenbrier in Chesapeake has lots of inventory. New Buick and GMC Trucks and SUVs at affordable prices in Chesapeake, Suffolk, Norfolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Buick GMC-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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1300 South Military Highway

Chesapeake, VA

23320

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Showing 988 reviews

April 04, 2024

Took longer then normal because of no appointment. But happy with service hopefully next time will be faster More

by FORTYKVGLOVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tani
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Apr 05, 2024 -

Southern Buick GMC Greenbrier responded

We appreciate your feedback and are eager to better your return experience.

April 04, 2024

I found that everyone is professional and knowledgeable. However, there was a delay in my order. More

by SBR102003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikul Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for taking the time to provide us with this feedback.

March 30, 2024

She listened to my needs and got the right involved to get my issues taken care of. More

by Camerahapi
Recommend Dealer
Yes
Employees Worked With
Lauren
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Apr 04, 2024 -

Southern Buick GMC Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 29, 2024

I had terrible service. I had a 8 am appt, my car sat outside for 2 hours. I had to tell them to take my car in to get started. They took in finally after 10 but still didn' More

by FOLEYNANMD
Recommend Dealer
No
Employees Worked With
Bryan Hunt
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Hunt
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Mar 29, 2024 -

Southern Buick GMC Greenbrier responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernbuickgmcgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 29, 2024

Everyone is always pleasant, greeting customers when they walk in, smiling and courteous Always listening to their customers needs More

by LWARMAIN24
Recommend Dealer
Yes
Employees Worked With
Dan
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Jul 03, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 13, 2024

Service was excellent Staff was well knowledgeable of the service that was needed. My car was completed by the due time.. More

by cmassenberg
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Steve
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Mar 13, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 10, 2024

Quick Professional Courteous. Received reminder for my oil change. Talked with me about tire rotation and decided to do it next time. My car 2023 and I love it as much as the day More

by DHOEFLEIN4
Recommend Dealer
Yes
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Mar 13, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 09, 2024

Financial Officer Stacey Gregg and Kevin Jones. Nothing more at this time! Not Now. Will address the situation in the near future. More

by Barbaradolgia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kevin Jones Stacey Gregg
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Mar 13, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for taking the time to provide us with this feedback, Barbara.

March 07, 2024

Quick service Took me on time. The service people friendly and explained to me what needed to be done More

by KZB11961
Recommend Dealer
Yes
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Mar 07, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 06, 2024

It took 8 months to get my car also my car was damaged They charge me 525.00 for some work that was done was done wrong More

by DANIEL_LAMB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jack
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Jul 03, 2024 -

Southern Buick GMC Greenbrier responded

We value and appreciate your business, Daniel. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

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