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Southern Buick GMC Greenbrier
Chesapeake, VA
949 Reviews
Southern Buick GMC-Greenbrier in Chesapeake has lots of inventory. New Buick and GMC Trucks and SUVs at affordable prices in Chesapeake, Suffolk, Norfolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Buick GMC-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 949 reviews
Verified Customer
August 27, 2024
I discovered defects in the interior of the truck after service. The truck is under warranty and the service department told me me it was my problem to resolve. service. The truck is under warranty and the service department told me me it was my problem to resolve. More
by BOONE54321
Employees Worked With
None
August 27, 2024
Service center sucks. My appointment to fix a part they broke was rescheduled 5 times due to not enough techs. Appointments that I took off work in order to drop my car of My appointment to fix a part they broke was rescheduled 5 times due to not enough techs. Appointments that I took off work in order to drop my car off. Super inconvenient. I would give this service center negative stars if I could. One service writer Mike rescheduled me for a Saturday he knew they didn’t have enough techs, then didn’t put my appointment in the computer. He also called me several times to ask what the appointment for for, then told me they didn’t have the part they had ordered for me after I had a tech put hands on said part to make sure it was there. Then called me back to tell me they magically found the part with my name on it. I dealt with this service center for 3 months of rescheduling my appointment. More
by Kendra
Employees Worked With
Mike with the eye patch
August 27, 2024
I well please with the service representative and his knowledge of my problem with my truck knowledge of my problem with my truck More
by vealjohn
Employees Worked With
August 27, 2024
Could not schedule any repairs or the recall replacement due to “no qualified GMC mechanics”. They also wanted $47 to rotate tires and reset inflation data and $240-$300 to replace the fuel filter. Way out due to “no qualified GMC mechanics”. They also wanted $47 to rotate tires and reset inflation data and $240-$300 to replace the fuel filter. Way out of line for those simple actions. Had to schedule all repairs and recall replacement at a different GMC dealer 30 miles away. Totally Unsatisfactory. Gave them 2 Stars instead of 1 Star because the oil and filter change was done within the times for my appointment. More
by boisseaujm
Employees Worked With
No names listed for service department
August 27, 2024
Friendly and helpful customer service personnel. Wait time is very reasonable. Great dealership for me. Wait time is very reasonable. Great dealership for me. More
by DEVANS182
Employees Worked With
August 27, 2024
Southern made me feel so comforterable and found us a great Interest rate everyone we came in contact with was so nice. great Interest rate everyone we came in contact with was so nice. More
by emj75769
