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Southern Buick GMC Greenbrier
Chesapeake, VA
981 Reviews
Southern Buick GMC-Greenbrier in Chesapeake has lots of inventory. New Buick and GMC Trucks and SUVs at affordable prices in Chesapeake, Suffolk, Norfolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Buick GMC-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 981 reviews
November 08, 2024
I did not know the names of service people I dealt with they were excellent in their courtesy and helpfulness. they were excellent in their courtesy and helpfulness. More
by Stoxbg4
Verified CustomerEmployees Worked With
November 08, 2024
My vehicle has been there for over five weeks. The first three weeks it never moved but was being worked on ???. They don't return calls promptly, managers never called back after I voiced my disp The first three weeks it never moved but was being worked on ???. They don't return calls promptly, managers never called back after I voiced my displeasure. Had to go there to get any answers and those turned out to be lies also More
by greg.eudy
Employees Worked With
Antwan
November 06, 2024
Drop off area congested. Checks in counter unkempt and dirty. Waiting area dirty, old chairs, and noisy. Would not recommend for service at this location. Checks in counter unkempt and dirty. Waiting area dirty, old chairs, and noisy. Would not recommend for service at this location. More
by LMABNEY61
Employees Worked With
Don’t remember the names
November 06, 2024
They couldn't align my truck was having problems with machine tried several times was there 5 hrs had a 8am appointment not happy first time a Southern GMC. machine tried several times was there 5 hrs had a 8am appointment not happy first time a Southern GMC. More
by hej80z28
Employees Worked With
Service department
October 17, 2024
My name is Cher Ree Wilson. My phone number is 7579309739. Service was mediocre. I applied with almost perfect credit. And left with a brand new Kia that works mediocre and medi My phone number is 7579309739. Service was mediocre. I applied with almost perfect credit. And left with a brand new Kia that works mediocre and mediocre credit, because the sales person doesn't approve of my high credit offer because I'm not his eace/ethnicity. I haven't received the 2nd key to the vehicle that I purchased. When I came in to make the payment, I asked about the things that weren't received during the sale and was given no resolution. The radio doesn't work etc. you have a sale on the books , so I guess you don't care More
by CHERREEWWILSON11
Employees Worked With
Courtney Thompson
October 02, 2024
Very unprofessional services from start to finish. Dropped the vehicle off March 25, 2024 and had to pay upfront in order for the services to be rendered now all of the personnel and management team h Dropped the vehicle off March 25, 2024 and had to pay upfront in order for the services to be rendered now all of the personnel and management team have been terminated and the new team appears to not know anything. Requested a callback from a manager named Jerry almost three weeks ago and still nothing , not to mention the work was never started and they asked for more money. We now have the car back in our possession, but no refund has been issued at this point. Next up, I will be calling the Better Business Bureau as well as the corporate office. More
by Kevjord
Employees Worked With
Lauren Szczepaski
September 27, 2024
Awesome service everything was done quickly car was vacuumed great customer service always thank you vacuumed great customer service always thank you More
by TRACEYVIERA55
Employees Worked With
September 17, 2024
So far just state inspections and oil change. I have been waiting to get the radio fixed for 2 months. I have appointment in Oct. so that will be the real test. I have been waiting to get the radio fixed for 2 months. I have appointment in Oct. so that will be the real test. More
by AHDUKE1
August 31, 2024
They do not keep their word! We were supposed to get a second key and did not receive it! We drove over 159+ miles to get the car! We were supposed to get a second key and did not receive it! We drove over 159+ miles to get the car! More
by ej-bk@hotmail.com
Employees Worked With
Meryl Hernandez
